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41063
January 22nd, 2014 03:00
Load Timeout F491
Anyone know what this error can be in TL2000
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Unsolved
This post is more than 5 years old
1 Message
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41063
January 22nd, 2014 03:00
Anyone know what this error can be in TL2000
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DELL-Sam L
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January 22nd, 2014 07:00
Hello alexandrehrs,
That error referrers to the tape not getting loaded into the drive before the timeout period expired. What you need to do is to remove the TL2000 data cable from the server and reboot the TL2000. Once the TL2000 comes back to a ready state then from the Operator panel or the web utility need to confirm that there is no media in the drive if there is then use either one & move the media back to it’s slot. Once that is done then you can try and move a new tape into the drive & see if the issue persist. If the issue persist then there could be a drive issue or media but will need to get a drive dump log to know for sure. Also I am not sure which version of firmware that your TL2000 is at as it is not listed but you can also upgrade that as well as running on old firmware can cause this issue as well. Here is a link to the firmware if you need it. http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/powervault-tl2000?driverId=5VDYP&osCode=WNT5&fileId=3327558851&languageCode=en&categoryId=TA
Please let us know if you have any other questions.