Issues changing the management IP on a MD storage

Hi,

this is an issue I have on 3 of my 4 MD storage. We are trying to configure the IP of the management of a MD3420 and it either provide the following error or just close the windows and keeps the old IP configuration.

Error 4 - The operation cannot complete because of an incorrect parameter in the command sent to the RAID controller module. Please retry the operation. If this message persists, contact your Technical Support Representative.

I saw on the Dell website multiple solution as placing the controller in service mode, changing it to DHCP and back to static IP. But in many case, it didn't fix the issue. We are at the point that we really need to fix this issue for support.

Any ideas that we could try? Anything that should be posted for everyone to try?

Thanks

OPERATING ENVIRONMENT DATA

Client system name: MTL-SRVMON01
Client OS: Windows Server 2008 R2

Application version: 11.20.0G06.0001
Storage array management version: 11.20.0G06.0001
Storage array name: MTL-SAS04
Firmware version: 08.20.12.60
Management class: devmgr.v1120api13.Manager

**************************************************

ERROR DATA

Command sent to RAID controller module in slot: 1
Host name: 142.65.75.208
IP address: 142.65.75.208

Return code: Error 4 - The operation cannot complete because of an incorrect parameter in the command sent to the RAID controller module. Please retry the operation. If this message persists, contact your Technical Support Representative.

Operation when error occurred: PROC_setControllerProperties
Timestamp: Aug 10, 2016 1:48:26 PM

STACK DATA

devmgr.v1120api13.sam.jal.ManagementOperationFailedException: Error 4 - The operation cannot complete because of an incorrect parameter in the command sent to the RAID controller module. Please retry the operation. If this message persists, contact your Technical Support Representative.

 at devmgr.v1120api13.sam.jal.SYMbolClient.dispatchOperation(SYMbolClient.java:550)
 at devmgr.v1120api13.sam.jal.StorageArrayFacade.issueCommand(StorageArrayFacade.java:10054)
 at devmgr.v1120api13.sam.jal.StorageArrayFacade.sendCommandCommon(StorageArrayFacade.java:9610)
 at devmgr.v1120api13.sam.jal.StorageArrayFacade.sendCommand(StorageArrayFacade.java:9507)
 at devmgr.v1120api13.sam.jal.StorageArrayFacade.setControllerProperties(StorageArrayFacade.java:12920)
 at devmgr.v1120api13.sam.configuration.interfaces.ChangeEthernetConfigDialog.changePortsConfiguration(ChangeEthernetConfigDialog.java:1001)
 at devmgr.v1120api13.sam.configuration.interfaces.ChangeNetworkConfigDialog$2.performOp(ChangeNetworkConfigDialog.java:759)
 at devmgr.v1120api13.shared.AbstractTaskAdapter.run(AbstractTaskAdapter.java:108)

THREAD DATA

Thread[Reference Handler,10,system]
Thread[Finalizer,8,system]
Thread[Signal Dispatcher,9,system]
Thread[Attach Listener,5,system]
Thread[Java2D Disposer,10,system]
Thread[AWT-Shutdown,5,system]
Thread[AWT-Windows,6,system]
Thread[TimerQueue,5,system]
Thread[AWT-EventQueue-0,6,main]
Thread[DestroyJavaVM,5,main]
Thread[SwingWorker-pool-2-thread-1,5,main]
Thread[ChangeDetector,6,main]
Thread[PreferenceStoreChangeDetector,6,main]
Thread[LogMsgThread,6,main]
Thread[Np_Link_Monitor0,6,main]
Thread[DMVGarbageCollectorThread,6,main]
Thread[RecoveryProfile-19,6,main]
Thread[RecoveryProfile-20,6,main]
Thread[AEN-22,6,main]
Thread[AEN-21,6,main]
Thread[Timer-1,6,main]
Thread[Timer-0,6,main]
Thread[RecoveryProfile-27,6,main]
Thread[AEN-28,6,main]
Thread[Timer-2,6,main]
Thread[SwingWorker-pool-2-thread-2,5,main]
Thread[SwingWorker-pool-2-thread-3,5,main]
Thread[SwingWorker-pool-2-thread-4,5,main]
Thread[SwingWorker-pool-2-thread-5,5,main]
Thread[Thread-63,6,main]
Thread[SwingWorker-pool-2-thread-6,5,main]
Thread[pool-5-thread-18,5,main]
Thread[pool-5-thread-21,5,main]
Thread[pool-5-thread-23,5,main]
Thread[pool-5-thread-24,5,main]
Thread[pool-5-thread-25,5,main]
Thread[pool-5-thread-26,5,main]
Thread[pool-5-thread-27,5,main]
Thread[pool-5-thread-28,5,main]
Thread[pool-5-thread-29,5,main]
Thread[pool-5-thread-30,5,main]