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feelthemusic8

3 Posts

75820

December 11th, 2013 10:00

Dell NX300 PERC6/i 4TB Hard Drive Upgrade

I'm trying to upgrade to 4TB Hard Disks but all four (from different sources) that I have tried read as Failed.

The drives are: Seagate Constellation ES.3 ST4000NM0023 4TB 7200 RPM 128MB Cache SAS 6Gb/s 3.5" Enterprise Internal Hard Drive

Could this be a compatibility issue?  The NX300 is suppose to support 4TB drives and I have used other Constellation ES.3 drives in Dell servers in the past.

Any ideas?

DELL-Kenny K

685 Posts

December 11th, 2013 11:00

 

 

Do you know what controller you have in your NX300? I found a link that has some info when it comes to support for larger drives.

 

http://en.community.dell.com/techcenter/extras/w/wiki/2837.hdd-support-for-2-5tb-3tb-drives-and-beyond.aspx

 

I would recommend that you take a look at this and please let me know if you have any more questions or concerns.

feelthemusic8

3 Posts

December 11th, 2013 12:00

OK, Thanks.  I'm reading through the link now.  Not sure of the controller.  Here is the configuration when new:

Part Number Quantity Description
K088T 0 INFORMATION..., AMERICAN MEGATREND/AMI..., ROYALTY..., WORLD WIDE..., 11G
JD509 1 LABEL..., REGULATORY..., SIDE, UNIVERSAL..., BLANK ..., V2
R609F 0 SERVICE CHARGE..., MZR, DIAGS, SERVER, SERVER CHASSIS...
P6G7P 0 SERVICE CHARGE..., SOFTWARE..., ENTERPRISE SYSTEMS GROUP..., PVNX300, CHIP SET..., INTEL...
C108D 0 INFORMATION..., LABEL..., BLACK EST
82WJJ 0 LABEL..., REGULATORY..., R410, MEXICO/MEXICAN...
01323 0 INFORMATION..., NO ITEM
Y634J 0 INFORMATION..., MZR, SERVER, SERVER CHASSIS...
TRTP7 0 SERVICE CHARGE..., SOFTWARE..., OPEN MANAGE..., V6.1.1, POWERVAULT
N559R 0 SERVICE CHARGE..., SOFTWARE..., NTWRK, BROADCOM CORPORATION..., V12.8TM
23503 1 Label, Barcode, Track, System, Generic
T891F 0 SERVICE CHARGE..., MZR, DRIVERS (SOFTWARE)..., SERVER, SERVER CHASSIS...
P095G 0 SERVICE CHARGE..., MZR, FIRMWARE..., RLBK, SERVER, SERVER CHASSIS...
GD720 0 Information, Label, MINI-XPRS- Service-Tag
U521F 0 SERVICE CHARGE..., MZR, UEFI, SERVER, SERVER CHASSIS...
FJPJR 0 SERVICE CHARGE..., SOFTWARE..., ENTERPRISE SYSTEMS GROUP..., POWEREDGE..., VIDEO..., PVNX300
236P8 0 SERVICE CHARGE..., SOFTWARE..., NETWORK ACCESS SERVER..., UTILITIES, UTILITY..., SHARE, DOCUMENTATION...
K428T 0 INFORMATION..., AVOCENT..., RYLT, BASEBOARD MANAGEMENT CONTROLLER..., WORLD WIDE..., 11G, VALUE...
2C26C 0 SERVICE CHARGE..., SOFTWARE..., INITIAL..., CONFIGURATION / CONFIGURABLE..., UTILITIES, UTILITY..., NX300
WH190 0 SERVICE CHARGE..., DRIVER..., DELL BKPLN
MY297 1 Label, Fascia, Intel, CARTON
08123 0 INFORMATION..., NO DELL DIRECT CATALOG
X527J 0 Information, Memory Board, Memory, CHAN3
R605K 1 Assembly, Cable, Poweredge Expandable Raid Controller Number, Battery, R410
P071K 1 GUIDE..., PRODUCT..., INFORMATION..., WSI, PE/PV
NU209 1 Battery, Primary, 7WHR, 1C Lithium Ion, PERCI
N473M 1 CUSTOMER KIT..., DVD+/-RW..., 8X, TOSHIBA SAMSUNG STORAGE TECHNOLOGY..., OPTIPLEX..., 780
F645J 1 Heatsink, Pin Grid Array 2.7X6.6X1.0, 95W, R410
D807J 1 Assembly, Bezel, 1U, Poweredge R410
88H49 1 ASSEMBLY..., LABEL..., BEZEL..., LIQUID CRYSTAL DISPLAY..., PVNX300
PF633 1 SHIPPING MATERIAL..., TRAY..., OPT-BOX
G4GTD 1 ASSEMBLY..., DIGITAL VIDEO DISK DRIVE..., Serial ATA..., 12.7, TEAC..., E
CX523 0 INFORMATION..., SERVER..., TRUSTED PLATFORM MODULE..., REST OF WORLD..., POWEREDGE...
2260R 0 PREPARATION MATERIAL..., DEVIATION..., SERVICE CHARGE..., INCRS #1
X537J 0 INFORMATION..., MEMORY BOARD, MEMORY..., CENTRAL PROCESSOR UNIT..., 1 PCE
H275C 3 Dual In-line Memory Module, 1G 1333, 1RX8X72, 8, 240, UBE
G951F 1 Processor, E5502, 1.86/4.8, 4MB Intel Dual Socket Nehalem, D0
N051F 1 ASSEMBLY..., PRINTED WIRING ASSY..., PLANAR..., R410, THIRD PARTY MAINTENANCE...
7260R 0 PREPARATION MATERIAL..., DEVIATION..., SERVICE CHARGE..., INCRS #2
Y180K 1 ASSEMBLY..., CABLE..., POWEREDGE EXPANDABLE RAID CONTROLLER NUMBER..., 6G BKPLN, R410
J894K 1 GUIDE..., PRODUCT..., INFORMATION..., SERI, DAO/BCC
K034J 1 ASSEMBLY..., CHASSIS..., SYSTEM..., HPHDD, R410
940MU 0 INFORMATION..., NO SECOND PROCESSOR
42964 1 CABLE..., LIGHT EMITTING DIODE..., HARD DRIVE..., AUXILIARY..., 7
23501 1 Label, Barcode, System, Box, Generic
T774H 1 Printed Wiring Assy, ControllerPCIE, Serial Attached SCSI PERC6/I, Adapter
N268G 1 Assembly, Cable, Interface Motherboard, Optical Device Drive, R410
7JWHY 2 ASSEMBLY..., CARRIER..., MOUNTING..., BLANK ..., HARD DRIVE..., 3.5, V2
73RFH 0 INFORMATION..., BOOT-CNTNR-SIZE, 80, GIGABYTE(S)...
W695K 1 GUIDE..., GETTING STARTED..., NX300, DAO/BCC
R955P 1 LABEL..., BATTERY..., LBH, NOTEBOOK..., IATA, WORLD WIDE...
FN267 0 SERVICE CHARGE..., DRIVER..., PERC6I-ADAPT, SAS-RAID
5R203 0 INFORMATION..., FLYER, DOCUMENTATION...
01323 0 INFORMATION..., NO ITEM
X514K 1 PLACEMAT..., SETUP..., NX300, WORLD WIDE...
U526G 0 INFORMATION..., LIQUID CRYSTAL DISPLAY..., FIO
K173K 0 SERVICE CHARGE..., SOFTWARE..., NETWORK ACCESS SERVER..., NX300
J2950 0 INFORMATION..., SOFTWARE..., MICROSOFT..., MAXIMUM-PTN
3P7NY 0 INFORMATION..., CONFIG1, ASSR5, R5, PVNX300
X968D 4 Assembly, Carrier, Hard Drive Serial Ata, 3.5
PJ289 0 INFORMATION..., VPEPR
N6523 0 INFORMATION..., REDUNDANT..., Power Supply Unit...
HT217 0 INFORMATION..., SLP2, ENABLE, WINDOWSSERVER
H319J 1 Card, Interface, Power Distribution Board, R410
FM833 4 Label, Print On Demand, Hard Drive, RECTANGULAR
7H154 0 INFORMATION..., RACK..., RK-MNT, NO RAILS
H426T 0 INFORMATION..., AVOCENT..., RYLT, DRAC6 OPT, 11GVL
H318J 2 Assembly, Power Supply, 500W Redundant, Delta Products
G865J 2 Assembly, Fan, 12V, 40X40X56, R410
G377T 4 Hard Drive, 1TRB, ES3, 7.2K, 3.5 V2, Seagate, Magneto Optical Drive
1213C 1 SCREW..., 6-32X1/4", FLAT HEAD..., MICROSOFT..., ZINC PLATED STEEL..., COUNTERSINK...
0R215 2 Cord, Power, 15A, 125V, 10, 5-15/C13
UR249 0 INFORMATION..., DORADO/ATHENS/TUALATIN/ALMODOR..., CONTAINER..., GPT
NJ608 0 INFORMATION..., VPEPR, 64BIT
3556E 0 INFORMATION..., BACKPLANE HD
0FTH7 0 DISK PROGRAM..., FLASH..., FIRMWARE..., S-MSK
Y383M 1 Assembly, Printed Wiring Assy Planar, W/MZR
P483M 1 LABEL..., CERTIFICATE OF AUTHENTICITY..., WS8XTS
9HCPW 0 SERVICE CHARGE..., SOFTWARE..., WS8XTS, SP2, ENGLAND/ENGLISH...
U284K 0 INFORMATION..., DRAC6 EXPRESS
R552M 1 DOCUMENTATION..., EULA, WS8X, ENGLAND/ENGLISH...
G937K 16 Screw, 6-32X.225, Phillips Head Flat Head, Black
8CRYP 0 INFORMATION..., SOFTWARE..., OPERATING SYSTEM..., AUTO-LOGIN, ENABLE
644HW 1 Overpack Kit, WS8XTS, England/English
PRP7T 0 INFORMATION..., ENABLE AUTODISCOVERY MODE
K150M 1 ASSEMBLY..., CAGE..., RDNT PSU, R410
57154 0 Service Charge, Software, Windows 98, Fully Integrated System Test
48480 2 SCREW..., 6-32X1/4", HX, THREAD FORMED..., ZINC PLATED STEEL..., TRI-PT
DN490 0 INFORMATION..., DELLSTAR, MULTISELECT

DELL-Kenny K

685 Posts

December 11th, 2013 12:00

It looks like the issue you are running into is that the Perc 6/i controller will not see drives larger then 2TB. You would need like the PERC H700/H800 RAID Controller. If you would like I can get a quote set up and sent out to you so you would know what you are looking at for the controller you need.

feelthemusic8

3 Posts

December 12th, 2013 06:00

OK, yes that would be great.

DELL-Kenny K

685 Posts

December 16th, 2013 09:00

Have you had a chance to look at the quote that I sent over to your email account? Please let me know if there is anything else I can help you with.

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