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October 15th, 2013 10:00
Dell Equallogic legacy drive frimware
I need to download some firmware for a drive that I have replaced. Its a PS3900 and the replacement drive has firmware 0006 and I need XRS0 installed on it. I didn't find the firmware on the support site.
YES the replacement drive is the same model as the original drive. ST3300655SS is the model number.
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DELL-Joe S
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October 15th, 2013 19:00
I’m sorry to say, but it looks like that update isn’t available (at least not on the support site). You will need to open a case with EqualLogic. Before you do, run a set of diags on both the group lead, and this member.
If the array is still under support, they can either find the update, or ship you a drive with the firmware installed.
Added: 10-15-13 @10:08PM. If the drive was not Dell purchased, then most likely the disk will not be covered under your support coverage for this array.
-joe