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February 6th, 2019 09:00

Storage PS4100

CLI> setup *** RAID is not functioning properly: RAID in trouble.. Setup has failed. Please contact customer support. Please Help me

4 Operator

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1.5K Posts

February 6th, 2019 12:00

Hello, 

  Sounds like multiple drives have failed.  

  I would guess you don't have a support contract.   You can open a one-time case for a fee.  They can help you triage the issue.  They can't provide hardware but possibly find the bad drive or drives and worst case you can send them to a recovery service for possible recovery. 

  Regards, 

Don 

 

4 Operator

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1.5K Posts

February 6th, 2019 12:00

Hello, 

 One command you can try to see that status is: 

CLI>su exec raidtool 

 Please copy/paste the output here. 

 Regards,

Don 

1 Rookie

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12 Posts

September 3rd, 2025 16:04

You are running a support command, which is normally restricted to PS Series Tec
hnical Support personnel. Do not use a support command without instruction from
Technical Support.
Driver Status: *Admin Intervention Requested*
RAID LUN 0 Ok.
raid status dirty.
  10 Drives (0,2,4,6,8,1,3,5,7,9)
  RAID 10 (64KB sectPerSU)
  Capacity     1,635,778,560 bytes
Available Drives List: 10

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