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July 13th, 2017 09:00

SAN HQ Errors

In SAN HQ when I click on my default server, the right pane shows a monitoring status of connnected with a SupportAssist status of "SupportAssist Unsupported - TCP/IP Not Enabled".  Also at the bottom of the screen I see a Critical alert (14.1) 'Unexpected Exception in Service".  SAN HQ (3.0.0.189) is running on a Windows 2008 R2 server and I opened the SAN HQ client from that server.

4 Operator

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2.3K Posts

July 13th, 2017 10:00

Before upgrading to 3.3.1 please take a look to the requirements because w2k8r2 isnt supportet any more :/

Regards,
Joerg

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