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2271
April 7th, 2018 09:00
PS6210 hard drive issue non auth drive
Hello,
We have PS6210 with firmware 9.1.4, all of our drives firmware are EE06, due to HDD fault we replaced a drive but it was EE08 firmware, now we tried everything (which we have access too) to resolve this issue, but still it is showing error (drive not authorize). We tried to search for EE06 firmware so we can downgrade the EE08 drive but no luck.
Is there anyway we can download the EE06 or upgrade the drives to EE08?
Searched local market but no compatible drives found.
Thank you.
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Raheelqureshi
2 Posts
0
April 7th, 2018 12:00
Hello Don,
Thank you for reply. But how can we know that that drive is EQL compatible or not? the seller said he took out from old EQL hardware, secondly the top stickers on the drives are same. When we connect it using dock it is showing EE06 dell firmware.
About contract it was over end of last year, so no point in that.
Is there another way we can fix it or resolve the firmware/compatibility issue?
Thanks