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March 22nd, 2021 04:00
PS6100E Lost Member
Hi All,
I have a member as part of a group, the member is not showing at all within its group in the GUI. Buty its storage space is in use, and spanned over an another member of the same type and firmware.
Show member reports the member status as unknown
When I use the various "member select" controllers, drives, and ethernet ports all show as good and we can ping the ports concerned.
Both units have been cold booted but the issue hasn't changed.
Has anyone got any ideas on next steps?
Kind Regards
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DELL-Chris H
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March 22nd, 2021 08:00
RichardTea,
dwilliam62
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March 24th, 2021 07:00
Also regarding using Dedicated Management (aka out-of-band management) do both CMs have their management ports connected? Often after a failover you discover that only the primary had the ETH4 port connected.
Verify that each array can reach every other port on the other array
SSH to each member individually NOT to the Group IP or Group Mgmt IP for dedicated management feature.
GrpName> ping "-I source IP Dest IP" (that's a captial I" for Interface)
If you don't know all the IP addresses you can use:
GrpName>member select MEMBERNAME show eths
You have to ping FROM every IP address TO every PHYSICAL IP address Not to the Group IP or Mgmt IP if using dedicated management feature.
What is the firmware level on these arrays?
If you aren't sure you can run: GrpName>show member
Regards,
Don