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November 19th, 2019 15:00

PS6100e firmware download out of warranty

I just updated to VMware ESXi, 6.7.0, 15018017 on a ProLiant BL460c Gen8 running Emulex OneConnect OCe11100 10GbE, iSCSI UCNA adapters and I can't connect to the Equalogics PS6100e running firmware version 6.0.4. I'm getting an error in the equalogics log:

INFO 11/19/2019 4:51:48 PM PS6100E 7.2.15 | 7.2.23 iSCSI session to target '10.3.0.6:3260, iqn.2001-05.com.equallogic:0-1cb196-742536213-270004b2ab451bf7-production' from initiator '10.3.0.61:3850, iqn.1990-07.com.emulex:fc-15-b4-13-ec-a1 ' was closed. | Protocol error in packet received from initiator.

Does this mean I need to do a firmware update to be compatible with VMWare 6.7 or is it something else? 

I also get this from the VMWare side when trying to mount the volume:

An error occurred during host configuration.
Operation failed, diagnostics report: Unable to complete Sysinfo operation. Please see the VMkernel log file for more details.: Sysinfo error: Storage initiator errorSee VMkernel log for details.

Looking through VMKernel Logs now.

4 Operator

 • 

1.5K Posts

November 19th, 2019 21:00

Hello, 

 There are several issues. One  is EQL FW v6.0.6-H1 or earlier is vulnerable to VMFS metadata corruption.  ESXi v6.7 is only qualified with 9.1.x, or 10.0.x 

 In this case I suspect the issue is with the Emulex adapter and that older firmware.  The Emulex and EQL don't agree on some iSCSI parameters.   

 So you can risk data loss, and use a 10GbE NIC with the ESXi Software iSCSI adapter to see if that connects OK. 

 There's no way to update the EQL firmware without a support contract for that array.  The license to use and download firmware is maintained by the support contract. 

Regards,

Don 

 

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