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April 27th, 2017 13:00
PS6100 C2F power module has insufficient hold time error?
on 1 controller card Module I'm seeing Battery status FAILED, and getting the error:
Critical hardware component failure, as shown next.
C2F power module has insufficient hold time.
What would be my options?replace the entire controller, or just the C2f card?
its located in our co-lo and its about 90 minute drive to get there.
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dwilliam62
4 Operator
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1.5K Posts
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April 28th, 2023 08:00
Hello,
I would not be sure the resolution is fixed. Older versions of FW weren't as good at monitoring the passive controller HW. If you can, during a maint window I would fail back to that controller to be sure that battery is actually a set of capacitors. Which can leak, and fail.
Regards,
Don
#iworkfordell
dellpoweredgehk
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42 Posts
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April 28th, 2023 08:00
I just encountered the same problem "C2F power module has insufficient hold time", indicating Battery: Failed on active controller. Then I accidentally discovered a possible solution is to press Restart, ie, switching the controllers (active>passive). After the switch over is completed, the failed battery return to GOOD!!! No idea why this fixed the problem, but no harm to try if you guys encountered the same battery failed problem in the future.