Unsolved
2 Posts
0
619
September 17th, 2020 05:00
Group Manager
some of our Chases are not appearing in group manager we have 10 Chases however the total storage is correct for all 10 Chases
Default pool 5ea PS6100 and 1ea PS6210 15K SAS appears in group manager
Backup Pool 1ea PS 6500 7.2K SATA II does not appear in group manager
Backup Storage Pool 3ea PS6000 7.2K SATA II does not appear in group manager
No Events found!
dwilliam62
4 Operator
•
1.5K Posts
0
September 17th, 2020 07:00
Hello,
Can you access the chassis individually? Can you ping all interfaces on every chassis?
That is a very large group to not have a support contract. Do you have a contract for these ?
If so, I suggest you open a support case.
Regards,
Don
dwilliam62
4 Operator
•
1.5K Posts
0
September 17th, 2020 10:00
Hello,
Also, are all the volumes available? (online)
if so then you could have a GUI problem not a problem with the chassis's themselves.
If you connect to the CLI and do GrpName>show members Does that show all the members?
Regards,
Don
grimsreaper
2 Posts
0
September 23rd, 2020 05:00
The problem is solved there were some firmware updates applied while I was gone and some of the controllers were not acting right so rebooted the controller and all is good now thanks for the responses.
dwilliam62
4 Operator
•
1.5K Posts
0
September 23rd, 2020 05:00
Hello,
So glad you worked it out. Thank you for updating us as well.
Regards,
Don