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1890
August 30th, 2016 08:00
Error upgrading PS6100 to v7.1.12
I am trying to upgrade a PS6100 from v6.0.11 to v7.1.12. The device has 70-0400 Type 11 controllers. The upgrade fails with "ERROR:30.4.1:Array firmware update from version V6.0.11 to V7.1.12 failed. Reason: The Type 11 controller is not supported by this firmware. See the latest Release Notes for more information.."
The v7.1.12 release notes show the controller to be supported, so I am not sure why I am receiving this error. Any ideas on what is going on or how to get this unit upgraded?
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opsbdp
2 Posts
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August 30th, 2016 09:00
That was the problem...I was trying to use the 32-bit firmware. Thanks!
Origin3k
4 Operator
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2.3K Posts
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August 30th, 2016 10:00
I assume that you tried it directly from the command line rather than using GrpMgr GUI because the later one shows clearly that a 32bit FW cant flashed on a 64bit member.
Using the cmd have some advantages when you would like to see whats going wrong during FW flashing :)
Regards
Joerg
PS: Keep in mind to flash the Drives also and not only the controllers. The drive kit FW is cmd only!