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15 Posts

9118

July 13th, 2017 02:00

Equallogic ps6000

storage array still in initializing state for a day

quick response advantages

4 Operator

 • 

2.3K Posts

July 15th, 2017 01:00

A non Dell EqualLogic labeld drive will not work in your PS6000. Story ended.

They use a whitelist of own certificated drives and all others are not recognized by the array and marked as unknown. For older EQLs this was different.

Regards,
Joerg

15 Posts

July 13th, 2017 05:00

so then what steps do i follow to trouble shoot.

pls suggest in quick,my company services has stoppe and it create challenge

15 Posts

July 13th, 2017 06:00

tnxs.how do i create out-of-warranty support case.

pls, send the link

15 Posts

July 13th, 2017 10:00

tnxs 

RAID LUN 0 Degraded.
  07 Drives (0,6,f,f,3,5,7)
  RAID 6 (64KB sectPerSU)
  Capacity 4,800,966,492,160 bytes
Available Drives List: 2
Unavailable Drives:
on the console i get this message

[eqllogger] error reading in-memory Q, unexpected error Cannot allocate memory

15 Posts

July 13th, 2017 18:00

tnxs

i got ths message after member select MEMBERNAME show disks

The storage array is still initializing. Limited commands will be available until the initialization is complete. Please try again later.

15 Posts

July 13th, 2017 23:00

i get this message

NetBSD 1.6.2 NetBSD 1.6.2 (EQL.PSS) #0: Thu Nov 5 19:46:18 EST 2009 build@m58:/buildarea/V4.3.0__Thu_Nov_05_2009_19_31_03_EST/bin/destdir.sbmips.release/EQL.PSS xlrmips

15 Posts

July 13th, 2017 23:00

in running support exec raidtool 

i get this message to

Driver Status: Initializing
raid_ioctl_query_mirror_by_idx failed.

15 Posts

July 14th, 2017 04:00

su exec raidtool
You are running a support command, which is normally restricted to PS Series Tec
hnical Support personnel. Do not use without instruction from Technical Support.

Driver Status: *Admin Intervention Requested*
RAID LUN 0 Degraded.
07 Drives (0,6,f,f,3,5,7)
RAID 6 (64KB sectPerSU)
Capacity 4,800,966,492,160 bytes
Available Drives List: 2
Unavailable Drives:4 (history of failure)

15 Posts

July 14th, 2017 06:00

hello 

have you seen the above message?

regards,

15 Posts

July 14th, 2017 07:00

the one i want to replace is the screen disk type.should i continue?

15 Posts

July 14th, 2017 07:00

tnxs

i am try to replace the failed disk?

what do you say on this option?

if the option is okay.suggest the steps should i follow

regards,

15 Posts

July 15th, 2017 01:00

I am sorry if I make you confuse.

what I am try to replace the failed disks with local purchase Disks which is not licensed for Equal logic storage array.

I am doing this  in believing it will solve the issues which the company  urgency for the availability of  the system.

what I am going to do?

regards,

15 Posts

July 15th, 2017 02:00

great advice.

Then what can I do to back  to system and to access the configuration.

regards,

15 Posts

July 15th, 2017 03:00

I am just got failed EQL ps6000 and try to access Storage array through console and run the command su exec raidtool and get the message storage array in still initializing state.This happen for about three days.

This is the challenge and the company service is stopped on this days.

regards,

4 Operator

 • 

2.3K Posts

July 15th, 2017 03:00

For our legacy EQLs we bought spares from normal 3rd. party sources like ebay and so on. You only have to be sure to buy "Dell EqualLogic Enterprise" labeld disk with the same specs as yours.  More than 200k arrays are sold since Dell bought EQL in 2007/2008 so there a spares available.

I havent read your post from the beginning so iam not sure if your Intention is to rescue the data on that array or just bring it back to life and start from scratch.

Regards,
Joerg

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