equallogic ps6000 serial setup

i tried now changing source of current of storage from an ups to the normal current on the wall because an amber led blinked on the back side of it but it still have amber led blinking and i dont know if it could be useful for you to help me. Next i tried to switch modules to connect on one and after on the other one but still doesnt work , no error appers and if i press enter it doesnt work , i controlled the setup of the peripheral and it seems good like you described with 8bits , no flow , ecc. have u got an idea to help me ? thank you.

i used a common compatible serial cable with 9-pin and an adapter F-F  because cable is M-F , could be this the problem? on my ps6000 i have a module controller 7 so i can use only serial to program it not rj45 , am i wrong?

i checked my db9f-db9f adapter unmounting it and pin layout it's ok , i bought another cable asking for a cable as you described it in your previous reply and i cannot connect to ps6000 ,. so i checked sd memories of controller to verify the presence of firmware on it and it was ok . what can i do to fix this problem?

thanks.

i found a manual for installation of ps6000 in which they say that serial cable must be switched like: 1 and 6 to 4 , 2 to 3 , 5 to 5 , 7 to 8 , 8 to 7 , 4 to 6 and 1 , 3 to 2 do you agree?

problem solved , thank you so much , i make cable by myself under the instructions of dell setup instructions.

Hi Berno,

We are having the same issue with our Equallogic PS6000 now. Can you please share the pinouts of DB9f to DB9f that you made?

Any response or suggestion will be highly appreciated.

Thanks in advance!
Regards,

Jay-R

I connected to the SAN via Putty but I don't know the commands in Putty to see the array or to see what IP I assigned to the Array any help would be great

Hello, 

 Were you able to log in and get to the GrpName>  prompt?  

 If show you can do a GrpName>show member 

 Then a GrpName>member select MEMBERNAME show eths 

 Also, it's better to create a new topic for a new issue vs. adding on to an old one.  

 Regards,

Don 

Don I am logged in and get to the # prompt how would I get to the grpName

Hello, 

 The GrpName should be part of the prompt you are at. 

E.g.  If the Group was called EQLSAN the prompt will be EQLSAN> 

DRsan would be DRsan>  

So at the prompt type "show member" 

Regards,

Don

Hello, 

 At the GrpName>  prompt   type:   volume select VOLUMENAME show connections 

 E.g. (Volume names are case sensitive) 

 DRsan>volume select DATAVOLUME show connections 

  This will show if it's connecting to it.  If not, then you need to look at the server to see why it's not connecting. 

 Also run: 

 GrpName>volume select VOLUMENAME show access 

 Then please reply with the output 

 Regards,

Don 

Hello, 

 That is because you logged in as 'root'.   That's something you should NEVER do on EQL array w/o help from support.  

 Logout and log in as 'grpadmin'   

 Then you will be at the GrpName> prompt and can run commands 

Regards,

Don 

I get NOT FOUND

I am at the # prompt

Thanks, I am in now but the issue I am having is I can't see my SAN on my windows 2008 server, so my backups are failing any help on how to connect the Sans again would be great.

______________________________ Group Information ______________________________
Name: pfcurock                         Group-Ipaddress: 10.100.100.138
DateAndTime: Wed Oct 24 17:54:58 2018  TimeZone: America/New_York
TotalVolumes: 1                        VolumesOnline: 1
VolumesInUse: 0                        TotalSnapshots: 1
SnapshotsOnline: 0                     SnapshotsInUse: 0
StorageContainers: 0                   StorageContainerVolumes: 0
StorageContainerOnlineVolumes: 0       StorageContainerSnapshots: 0
NonStorageContainerVolumes: 1          NonStorageContainerOnlineVolumes: 1
NonStorageContainerSnapshots: 1        TotalMembers: 1
MembersOnline: 1                       MembersInUse: 1
TotalCapacity: 11.34TB                 VolumeReserve: 10TB
VolumeReportedSpace: 10TB              SnapReservedSpace: 1TB
SnapReservedSpaceInUse: 0MB            ReplicationReservedSpace: 0MB
FailbackReservedSpace: 0MB             DelegatedSpace: 0MB
DelegatedSpaceInUse: 0MB               StorageContainerSpaceReserved: 0MB
FreeSpace: 348.41GB                    TotalDisks: 16
OnlineDisks: 15                        SpareDisks: 1
OfflineDisks: 0                        FailedDisks: 0
Collections: 0                         Snapcols: 0
CustomSnapcols: 0                      ThinProvFreeSpace: 3.4TB
TotalSpaceBorrowing: 0MB               Connections: 0

Hello, 

  Thank you,.  Please also run:  GrpName>show member 

  Then try to ping that server.    Run:  GrpName>ping 10.100.100.21

   Earlier you ran the command to show the IP addresses.  Run that again and make sure your server at that IP address can ping ALL the interfaces on the array and the Group IP

 GrpName>member select MEMBERNAME show eths       So replace MEMBERNAME with the name of the physical array as show in the "show member" command above 

 If all that works you need to go to the Windows server, into the MS ISCSI control applet and see if there are any errors there. 

 Did someone change the network in anyway?   Or change the host IP address? 

  Regards,

Don