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January 21st, 2020 18:00
Equallogic Password reset
How do i reset the password for grpadmin. I do have only one group member which is Dell Equallogic PS6110XV.
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Unsolved
1 Rookie
•
30 Posts
0
1087
January 21st, 2020 18:00
How do i reset the password for grpadmin. I do have only one group member which is Dell Equallogic PS6110XV.
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DELL-Joey C
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4K Posts
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January 21st, 2020 23:00
Hello.
You will need to call into our call center support to reset the password while on the call, as the system will need to generate a specific code that need for the support to obtain another code for you to enter.
dwilliam62
4 Operator
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1.5K Posts
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January 22nd, 2020 05:00
Hello,
Additionally, it can only be done via the serial port connection to the active controller. It cannot be done over the network. So making sure that is in place and working when you call will speed up the process.
Regards,
Don