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8 Posts
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2673
July 24th, 2017 02:00
EQL PS6100XS controller problem
Hello,
we have an PS6100 dual controller setup with failed C2F module. I have tried low-battery-safe disable command to disable the failback policy for wrtie-cache. The environment now has a fatal write latency becaue i cannot deactivate the policy. I always get:
% Error - Cannot set the low-battery-safe policy on this array model.
I think that is because its a hybrid array. But is there any other solution to fix my problems soon. We cannot wait for the new controller. Its a very busy environment and the other C2F (which is on the active controller still works!!!)
Is there only the solution to unplug the entire controler module?
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BU-alexxx
8 Posts
0
July 25th, 2017 05:00
Ok - what will happen if the new controller has a newer or older FW? Will the new controller downgrade itself automaticlly?
BU-alexxx
8 Posts
0
July 25th, 2017 07:00
Ah ok - thx ... i thought only the settings are stored on the sd card and not the whole FW!
BU-alexxx
8 Posts
0
July 28th, 2017 05:00
Dell has send us a controller with another ID ... the ID of this one is: 07V250 but the controller with the defect batteries has is 07-0400. Is it possible that 07v250 is for the normal PS6100 and NOT for PS6100XS (with Accelerated Raid an SSD) ?!?
BU-alexxx
8 Posts
0
July 28th, 2017 06:00
But there is another number written on the controller. Which one is the reight one? 7v250 or 07-0400 ?