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June 23rd, 2021 04:00
Dell EqualLogic Firmware Update & Disk Drive Firmware
Dell
Dear All,
I have three units of Dell EqualLogic with the following Service Tag (), () and ()
They are all have the firmware version as following
1- Service Tag (Tag deleted by moderator) Firmware version (7.1.14 - R427112)--> - HDD.jpg (Picture of HDD firmware)
2- Service Tag (Tag deleted by moderator) Firmware version (7.1.1 - R400572) --> - HDD.jpg (Picture of HDD firmware)
3- Service Tag (Tag deleted by moderator) Firmware version (7.1.1 - R422460) --> 4 - HDD.jpg (Picture of HDD firmware)
I am looking for the firmware to update the devices to the latest firmware, and as i have to upgrade them in staging so I need firmware (ver. 8.x) and (ver. 9.x) and (ver. 10.x) to the latest version.
I do not have a warranty on the three devices nor a local warranty or support from a local partner. How could I find the firmware update files. Does any body can provide me with the required files? Would be really appreciated
Also, I have attached a screenshot for the hard drives firmware version in order to update the HDD drives along with the controller firmware
Your help is highly appreciated guys!!!
dwilliam62
4 Operator
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1.5K Posts
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June 23rd, 2021 05:00
Hello,
I am sorry but without a support contract you don't have access to the firmware. It's only available on the EQL support website. It's a licensed product, so it can't be given away. Were someone to do so they would be violating their license agreement. It's like asking someone for a Windows OS CD and they keys.
Regards,
Don
gabriel_clemente
1 Message
0
August 31st, 2023 18:14
Your policy is ridiculous regarding these "violations" any product that you buy on the market you have access to its firmware regardless of time, it makes no sense for a product just because its paid support time has ended it no longer has access to updates that have already been released in the past!