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June 16th, 2021 03:00

Critical health conditions - PS6100

Good morning people.
Could you please assist me in this case? I have an EqualLogic PS6100 and the Array doesn't go up.
Searching the internet, I found some commands and will post here the result of the current condition. I would like to know if there is still salvation, as there is important data saved.

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774:228:SP:16-Jun-2021 12:28:41.660228:emm.c:2226:WARNING::28.3.51:Warning health conditions currently exist.
Correct these conditions before they affect array operation.
Non-fatal RAID set failure. While the RAID set is degraded, performance and availability might be decreased.
Lost blocks detected in a RAID set.
There are 2 outstanding health conditions. Correct these conditions before they affect array operation.
OnDeviceEvent: Received event 3 for device 0
775:229:SP:16-Jun-2021 12:28:41.660229:events.c:450:INFO::14.2.10:0:Reconstruction of RAID LUN 0 resuming
802:252:SP:16-Jun-2021 12:28:52.450252:events.c:212:ERROR::14.4.22:0:Drive 0 failed in RAID LUN 0.
803:253:SP:16-Jun-2021 12:28:52.450253:pclass.c:5869:WARNING::32.3.29:Failure: HDD Drive: 0, Model: ST3600057SS , Serial Number: 6SL28S4G
829:276:SP:16-Jun-2021 12:29:01.480276:pclass.c:5869:WARNING::32.3.29:Failure: HDD Drive: 0, Model: ST3600057SS , Serial Number: 6SL28S4G
830:277:SP:16-Jun-2021 12:29:01.530277:events.c:481:ERROR::14.4.27:0:Reconstruction of RAID LUN 0 aborted.
832:278:SP:16-Jun-2021 12:29:01.640278:events.c:243:ERROR::14.4.21:0:The RAID LUN 0 is faulted beyond recovery.
833:279:SP:16-Jun-2021 12:29:01.640279:emm.c:2226:ERROR::28.4.47:Critical health conditions exist.
Correct immediately before they affect array operation.
Drive array no longer functional due to multiple drive failures.
There are 1 outstanding health conditions. Correct these conditions before they affect array operation.
995:26:psgd:16-Jun-2021 12:29:24.860026:psgd_group.cc:18081:INFO::18.2.1:Connection to member ARRAYSTS-01 was lost.

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# raidtool
Driver Status: Ok
RAID LUN 0 Faulted Beyond Recovery.
12 Drives (?,2r,4,8,6,1,3,5,7,9,10,11)
RAID 10 (64KB sectPerSU)
Capacity 3,456,711,524,352 bytes
RAID LUN 1 Ok.
10 Drives (12,22,14,13,16,17,18,19,20,21)
RAID 10 (64KB sectPerSU)
Capacity 2,880,592,936,960 bytes
Available Drives List: 15,23

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Health Status (0x0000000100000140): RED Conditions:
RAID_SET_FAULTED_CONDITION
RAID_SET_LOSTBLK_ENTRY_CONDITION
RAID_SET_DOUBLE_FAULTED_CONDITION

 

 

4 Operator

 • 

1.5K Posts

June 16th, 2021 04:00

Hello, 

 The RAIDset has faulted and until that is resolved that array will not boot up. 

Drive array no longer functional due to multiple drive failures.
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# raidtool
Driver Status: Ok
RAID LUN 0 Faulted Beyond Recovery.
12 Drives (?,2r,4,8,6,1,3,5,7,9,10,11)
RAID 10 (64KB sectPerSU)

 Two drives that make up on of the mirrored pairs of drives have both failed. 

  You can try to power down the array.  Remove drives 0 and 2, then re-install them to see if the last drive to fail comes back online.  If you don't have a backup of your data then attempt to do so if the array comes back online.  If you do have a back up then you can reset this array, get two new EQL certified drives and rebuild it and restore your data.  I would suggest RAID6 vs. RAID10.   Or you can send the failed drives to a data recovery service and possibly they can recover the data and clone it to two new EQL certified drives.  Standard OEM or other model Dell drives will NOT work in a PS6100. 

 Regards, 

Don 

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