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2325
October 16th, 2017 15:00
Attention Alert in EQ GrpMgr indicates that its not monitored by SAN HQ 3.0 or higher, and that the SAN HQ is expired. The SAN HQ version is 3.3
The PS6100 array is being monitored by a SAN HQ running version 3.3, and all connection look fine. We have three different arrays all reporting the same thing. Any ideas?
No Events found!



Ben Dibble
10 Posts
0
October 17th, 2017 06:00
Hi,
We have no known issue on this.
This is probably firewall or hotfix related. Please try this. Please check the list of supported versions of Microsoft below, and find another system in your environment, running a different version of OS from that of the failing system. SAN HQ will run on laptops, PC, almost anything that runs MS.
Please ensure you are installing the latest version of 3.3.1 - the "Help-> About" should say: 3.3.1002.8844
Please install on it, and give it a try.
Ben
Dell EqualLogic SAN Headquarters (SAN HQ) requires Microsoft® Windows®:
*Supported with and without hyper-v role enabled.