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3 Posts
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468
February 23rd, 2010 04:00
Support QuickScan Pro user rights
Hi,
I have a problem with QuickScan Pro. The software is installed under administration user. After that a user with administration right use the software. This works fine for a while. After a time the user has some problems deletings single pages of a scanned pdf file. When I try this as Administrator everything works fine. If I use a new user with administrator rights it works also fine for a while.
Which right do the user need, and why could he lost it in the meantime?
Thanks for help.
Greetings Dennis
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Phukon
337 Posts
0
June 7th, 2010 06:00
Hi
Is this the first time you are experiencing the issue? If not, check the profile settings on the host OS. The best way is to log in as a Administrator on a clean install.