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10 Posts

1824

June 28th, 2012 06:00

re: Fail on Documentum Developer Edition installation

Hello all,

  I am having problem with installation of documentum developer edition in my window 7 machine.

It constaly gave me the error

Jun 28, 2012 9:16:15 AM), Setup.product.install, java.lang.Exception, err, An exception occured in: DiPADbInstall, beanID: runDbServerInstallSilently - DiPADbInstall failed! - Runtime execution failed with child process "C:\Users\umktdm\AppData\Local\Temp\installerScript9044513615289418030.BAT" exit code of 1; For more detailed information, see the error log: C:\Users\umktdm\Downloads\Developer_Edition_6.6_windows_sql\setupError.log

and I can not run pass the installation.  Please help me if you can.

Thannks,

June 28th, 2012 23:00

Post the contents of the C:\Users\umktdm\Downloads\Developer_Edition_6.6_windows_sql\setupError.log file, there should be the trace with the error

1 Rookie

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10 Posts

June 29th, 2012 06:00

Thanks for giving me a pointer in what to look for in order to debug the installation error. I'd like to ask in one comment. The installation of  Documentum Developer Edition worked fine in my old Window XP machine ,  but it does not work when I tried to install it on Window 7. It gave me installation error.

Here is the installation error log file

(Jun 28, 2012 9:16:15 AM), Setup.product.install, java.lang.Exception, err, An exception occured in: DiPADbInstall, beanID: runDbServerInstallSilently - DiPADbInstall failed! - Runtime execution failed with child process "C:\Users\umktdm\AppData\Local\Temp\installerScript9044513615289418030.BAT" exit code of 1; For more detailed information, see the error log: C:\Users\umktdm\Downloads\Developer_Edition_6.6_windows_sql\setupError.log
(Jun 28, 2012 9:16:15 AM), Setup.product.install, java.lang.Exception, err, java.lang.Exception: Runtime execution failed with child process "C:\Users\umktdm\AppData\Local\Temp\installerScript9044513615289418030.BAT" exit code of 1
at com.documentum.utils.exec.DiExecuteCommand.executeCommandEx(DiExecuteCommand.java:167)
at com.documentum.utils.exec.DiExecuteCommand.executeCommandEx(DiExecuteCommand.java:128)
at com.documentum.utils.exec.DiExecuteCommand.executeCommandEx(DiExecuteCommand.java:118)
at com.documentum.utils.exec.DiExecuteCommand.interpreterExec(DiExecuteCommand.java:184)
at com.documentum.install.db.impl.mssql.DiSQLServer.start(DiSQLServer.java:37)
at com.documentum.install.db.impl.mssql.DiSQLServerManager.configure(DiSQLServerManager.java:277)
at com.documentum.install.db.impl.mssql.DiSQLServerManager.install(DiSQLServerManager.java:73)
at com.documentum.install.db.handler.DiDatabaseHandler.install(DiDatabaseHandler.java:32)
at com.documentum.install.db.common.beans.product.action.DiPADbInstall.installDB(DiPADbInstall.java:105)
at com.documentum.install.db.common.beans.product.action.DiPADbInstall.install(DiPADbInstall.java:84)
at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)
at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)
at java.lang.Thread.run(Thread.java:619)

err: ---- BEGIN "Global Context: " output ---- (Thu Jun 28 09:16:15 EDT 2012)
Thu Jun 28 09:16:15 EDT 2012: [COMMON]
Thu Jun 28 09:16:15 EDT 2012: UI_MODE=AWT
Thu Jun 28 09:16:15 EDT 2012: IS_SUITE_INSTALLATION=TRUE
Thu Jun 28 09:16:15 EDT 2012: BOF_GLOBAL_REGISTRY_DFC_PANEL_IS_ENABLED=FALSE
Thu Jun 28 09:16:15 EDT 2012: ECI_SERVICES_ASK=FALSE
Thu Jun 28 09:16:15 EDT 2012: PIA_OPTION_HIDE=FALSE
Thu Jun 28 09:16:15 EDT 2012: SUITE_MAIN_PRODUCT=serverOEM
Thu Jun 28 09:16:15 EDT 2012: WINDOWS_DIRECTORY=C:\Windows
Thu Jun 28 09:16:15 EDT 2012: WINDOWS_ROOT_DIRECTORY=C:
Thu Jun 28 09:16:15 EDT 2012: DEFAULT_BROWSER=firefox
Thu Jun 28 09:16:15 EDT 2012: VERSION_IEXPLORER=8.0.7600.16968
Thu Jun 28 09:16:15 EDT 2012: VERSION_NAVIGATOR=
Thu Jun 28 09:16:15 EDT 2012: COMPUTER_NAME=MTRAN
Thu Jun 28 09:16:15 EDT 2012: USER_ACCOUNT=Umktdm
Thu Jun 28 09:16:15 EDT 2012: USER_DOMAIN=EUH
Thu Jun 28 09:16:15 EDT 2012: USER_IS_ADMIN=TRUE
Thu Jun 28 09:16:15 EDT 2012: OPERATING_SYSTEM=0
Thu Jun 28 09:16:15 EDT 2012: SERVICE_PACK=0
Thu Jun 28 09:16:15 EDT 2012: SCREEN_RES_X=1920
Thu Jun 28 09:16:15 EDT 2012: SCREEN_RES_Y=1200
Thu Jun 28 09:16:15 EDT 2012: USER_PROGRAMS_FOLDER=
Thu Jun 28 09:16:15 EDT 2012: USER_GROUP=
Thu Jun 28 09:16:15 EDT 2012: TEMP_DIR=C:\Users\umktdm\AppData\Local\Temp
Thu Jun 28 09:16:15 EDT 2012: SUPPRESS=TRUE
Thu Jun 28 09:16:15 EDT 2012: EXTERNAL_RESOURCE_PATH=C:\Users\umktdm\Downloads\Developer_Edition_6.6_windows_sql
Thu Jun 28 09:16:15 EDT 2012: DCTM_PROGRAM_DIR=C:\Program Files\Documentum
Thu Jun 28 09:16:15 EDT 2012: DCTM_USER_DIR=C:\Documentum
Thu Jun 28 09:16:15 EDT 2012: JMX_USER=acsAdmin
Thu Jun 28 09:16:15 EDT 2012: SECURE.JMX_PASSWORD=******
Thu Jun 28 09:16:15 EDT 2012:
Thu Jun 28 09:16:15 EDT 2012: DCTM_ENV_SCRIPT_NAME=C:\Program Files\Documentum\Shared\set_dctm_env.sh
Thu Jun 28 09:16:15 EDT 2012: DFC_FOLDER=C:\Program Files\Documentum\shared
Thu Jun 28 09:16:15 EDT 2012: HELP_FOLDER=C:\Program Files\Documentum\help
Thu Jun 28 09:16:15 EDT 2012: CONFIG_FOLDER=C:\Documentum\config
Thu Jun 28 09:16:15 EDT 2012: DCTM_LOCATION=C:\Program Files\Documentum
Thu Jun 28 09:16:15 EDT 2012: SETUP_FILES_FOLDER=C:\Program Files\Documentum\setup
Thu Jun 28 09:16:15 EDT 2012: GROUP_NAME=MethodServer
Thu Jun 28 09:16:15 EDT 2012: JMX_ENCRYPTED_PASSWORD=KmYwfPemMrpphRf5Lwazxg==
Thu Jun 28 09:16:15 EDT 2012: BUNDLED_JAVA_HOME=C:\Program Files\Documentum\java\1.6.0_17
Thu Jun 28 09:16:15 EDT 2012:
Thu Jun 28 09:16:15 EDT 2012: [JRE_ENVIRONMENT]
Thu Jun 28 09:16:15 EDT 2012: java.version=1.6.0_17
Thu Jun 28 09:16:15 EDT 2012: java.vendor=Sun Microsystems Inc.
Thu Jun 28 09:16:15 EDT 2012: java.vendor.url=http://java.sun.com/
Thu Jun 28 09:16:15 EDT 2012: java.home=C:\Users\umktdm\AppData\Local\Temp\LRE2A1B.tmp\jre
Thu Jun 28 09:16:15 EDT 2012: java.vm.version=14.3-b01
Thu Jun 28 09:16:15 EDT 2012: java.vm.vendor=Sun Microsystems Inc.
Thu Jun 28 09:16:15 EDT 2012: java.vm.name=Java HotSpot(TM) Client VM
Thu Jun 28 09:16:15 EDT 2012: java.class.path=;oemWinSuiteSetup.jar;serverWinSetup.jar;indexAgentWinSetup.jar;tcfSetup.jar;dbSetup.jar;dctmAppServerSetup.jar;serviceWrapperSetup.jar;dfcWinSetup.jar;bofworkflowSetup.jar;bofcollaborationSetup.jar;appServer.jar;dbserver.jar;serviceWrapperManager.jar;documentumSetup.jar;C:\Users\umktdm\AppData\Local\Temp\LRE52A2.tmp\installConfig.jar;
Thu Jun 28 09:16:15 EDT 2012: java.ext.dirs=C:\Users\umktdm\AppData\Local\Temp\LRE2A1B.tmp\jre\lib\ext;C:\Windows\Sun\Java\lib\ext
Thu Jun 28 09:16:15 EDT 2012: os.name=Windows 7
Thu Jun 28 09:16:15 EDT 2012: os.arch=x86
Thu Jun 28 09:16:15 EDT 2012: os.version=6.1
Thu Jun 28 09:16:15 EDT 2012: user.name=Umktdm
Thu Jun 28 09:16:15 EDT 2012: user.home=C:\Users\umktdm
Thu Jun 28 09:16:15 EDT 2012: user.dir=C:\Users\umktdm\Downloads\Developer_Edition_6.6_windows_sql
Thu Jun 28 09:16:15 EDT 2012:
Thu Jun 28 09:16:15 EDT 2012: [NATIVE_ENVIRONMENT]
Thu Jun 28 09:16:15 EDT 2012: ALLUSERSPROFILE=C:\ProgramData
Thu Jun 28 09:16:15 EDT 2012: APPDATA=C:\Users\umktdm\AppData\Roaming
Thu Jun 28 09:16:15 EDT 2012: CommonProgramFiles=C:\Program Files (x86)\Common Files
Thu Jun 28 09:16:15 EDT 2012: CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files
Thu Jun 28 09:16:15 EDT 2012: CommonProgramW6432=C:\Program Files\Common Files
Thu Jun 28 09:16:15 EDT 2012: COMPUTERNAME=MTRAN
Thu Jun 28 09:16:15 EDT 2012: ComSpec=C:\Windows\system32\cmd.exe
Thu Jun 28 09:16:15 EDT 2012: DEFLOGDIR=C:\ProgramData\McAfee\DesktopProtection
Thu Jun 28 09:16:15 EDT 2012: FP_NO_HOST_CHECK=NO
Thu Jun 28 09:16:15 EDT 2012: HOMEDRIVE=C:
Thu Jun 28 09:16:15 EDT 2012: HOMEPATH=\Users\umktdm
Thu Jun 28 09:16:15 EDT 2012: JAVA_HOME=C:\Users\umktdm\AppData\Local\Temp\LRE2A1B.tmp
Thu Jun 28 09:16:15 EDT 2012: LOCALAPPDATA=C:\Users\umktdm\AppData\Local
Thu Jun 28 09:16:15 EDT 2012: LOGONSERVER=\\EHC-DSI013
Thu Jun 28 09:16:15 EDT 2012: NUMBER_OF_PROCESSORS=8
Thu Jun 28 09:16:15 EDT 2012: OS=Windows_NT
Thu Jun 28 09:16:15 EDT 2012: Path=C:\Program Files\Documentum\Shared;C:\Program Files\Java\jdk1.7.0_05\bin
Thu Jun 28 09:16:15 EDT 2012: PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
Thu Jun 28 09:16:15 EDT 2012: PROCESSOR_ARCHITECTURE=x86
Thu Jun 28 09:16:15 EDT 2012: PROCESSOR_ARCHITEW6432=AMD64
Thu Jun 28 09:16:15 EDT 2012: PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 42 Stepping 7, GenuineIntel
Thu Jun 28 09:16:15 EDT 2012: PROCESSOR_LEVEL=6
Thu Jun 28 09:16:15 EDT 2012: PROCESSOR_REVISION=2a07
Thu Jun 28 09:16:15 EDT 2012: ProgramData=C:\ProgramData
Thu Jun 28 09:16:15 EDT 2012: ProgramFiles=C:\Program Files (x86)
Thu Jun 28 09:16:15 EDT 2012: ProgramFiles(x86)=C:\Program Files (x86)
Thu Jun 28 09:16:15 EDT 2012: ProgramW6432=C:\Program Files
Thu Jun 28 09:16:15 EDT 2012: PSModulePath=C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
Thu Jun 28 09:16:15 EDT 2012: PUBLIC=C:\Users\Public
Thu Jun 28 09:16:15 EDT 2012: SESSIONNAME=Console
Thu Jun 28 09:16:15 EDT 2012: SystemDrive=C:
Thu Jun 28 09:16:15 EDT 2012: SystemRoot=C:\Windows
Thu Jun 28 09:16:15 EDT 2012: TEMP=C:\Users\umktdm\AppData\Local\Temp
Thu Jun 28 09:16:15 EDT 2012: TMP=C:\Users\umktdm\AppData\Local\Temp
Thu Jun 28 09:16:15 EDT 2012: USERDNSDOMAIN=EUSHC.ORG
Thu Jun 28 09:16:15 EDT 2012: USERDOMAIN=EUH
Thu Jun 28 09:16:15 EDT 2012: USERNAME=Umktdm
Thu Jun 28 09:16:15 EDT 2012: USERPROFILE=C:\Users\umktdm
Thu Jun 28 09:16:15 EDT 2012: VSEDEFLOGDIR=C:\ProgramData\McAfee\DesktopProtection
Thu Jun 28 09:16:15 EDT 2012: windir=C:\Windows
Thu Jun 28 09:16:15 EDT 2012: __APPCOMPAT_MANIFEST=
Thu Jun 28 09:16:15 EDT 2012: __COMPAT_LAYER=VistaSetup
Thu Jun 28 09:16:15 EDT 2012: [SERVER]
Thu Jun 28 09:16:15 EDT 2012: DOCUMENTUM=C:\Documentum
Thu Jun 28 09:16:15 EDT 2012: CREATE_DESKTOP_ICONS=FALSE
Thu Jun 28 09:16:15 EDT 2012: PRESERVE_DATA_DOCBASE_DIR=TRUE
Thu Jun 28 09:16:15 EDT 2012: SECURE.USER_PASSWORD=******
Thu Jun 28 09:16:15 EDT 2012: SECURE.INSTALL_OWNER_PASSWORD=******
Thu Jun 28 09:16:15 EDT 2012: DOCBASE_NAME=documentum
Thu Jun 28 09:16:15 EDT 2012: DOCBASE_ID=12071910
Thu Jun 28 09:16:15 EDT 2012: USE_PRECANNED_DATA_FILE=TRUE
Thu Jun 28 09:16:15 EDT 2012: DATABASE_ADMIN_NAME=sa
Thu Jun 28 09:16:15 EDT 2012: DOCBROKER_PORT=1489
Thu Jun 28 09:16:15 EDT 2012: DOCBASE_SERVICE_NAME=documentum
Thu Jun 28 09:16:15 EDT 2012: SECURE.DATABASE_ADMIN_PASSWORD=******
Thu Jun 28 09:16:15 EDT 2012: SECURE.DATABASE_ADMIN_PASSWORD_CONFIRM=******
Thu Jun 28 09:16:15 EDT 2012: SECURE.BOF_REGISTRY_USER_PASSWORD=******
Thu Jun 28 09:16:15 EDT 2012: SECURE.BOF_REGISTRY_USER_PASSWORD_CONFIRM=******
Thu Jun 28 09:16:15 EDT 2012: SECURE.DOCBASE_OWNER_PASSWORD=******
Thu Jun 28 09:16:15 EDT 2012: SECURE.DOCBASE_OWNER_PASSWORD_CONFIRM=******
Thu Jun 28 09:16:15 EDT 2012: DOCBROKER_NAME=Docbroker
Thu Jun 28 09:16:15 EDT 2012: SMTP_SERVER_NAME=localhost
Thu Jun 28 09:16:15 EDT 2012: NOTIFICATIONS_EMAIL_ACCOUNT=somebody@something.com
Thu Jun 28 09:16:15 EDT 2012: ENABLE_TCS=FALSE
Thu Jun 28 09:16:15 EDT 2012: TCS_LICENSE=
Thu Jun 28 09:16:15 EDT 2012: ENABLE_CAS=FALSE
Thu Jun 28 09:16:15 EDT 2012: CAS_LICENSE=
Thu Jun 28 09:16:15 EDT 2012: ENABLE_RPS=FALSE
Thu Jun 28 09:16:15 EDT 2012: RPS_LICENSE=
Thu Jun 28 09:16:15 EDT 2012: ENABLE_RM=FALSE
Thu Jun 28 09:16:15 EDT 2012: RM_LICENSE=
Thu Jun 28 09:16:15 EDT 2012: ENABLE_PRM=FALSE
Thu Jun 28 09:16:15 EDT 2012: PRM_LICENSE=
Thu Jun 28 09:16:15 EDT 2012: ENABLE_AS=FALSE
Thu Jun 28 09:16:15 EDT 2012: AS_LICENSE=
Thu Jun 28 09:16:15 EDT 2012: ENABLE_XHIVE=FALSE
Thu Jun 28 09:16:15 EDT 2012: XHIVE_LICENSE=
Thu Jun 28 09:16:15 EDT 2012: ENABLE_CSSL=FALSE
Thu Jun 28 09:16:15 EDT 2012: CSSL_LICENSE=
Thu Jun 28 09:16:15 EDT 2012: ENABLE_STA=FALSE
Thu Jun 28 09:16:15 EDT 2012: STA_LICENSE=
Thu Jun 28 09:16:15 EDT 2012: ENABLE_FRS=FALSE
Thu Jun 28 09:16:15 EDT 2012: FRS_LICENSE=
Thu Jun 28 09:16:15 EDT 2012: DOCUMENTUM_HOME=C:\Documentum\product\6.6
Thu Jun 28 09:16:15 EDT 2012: DATA_FOLDER_DIRECTORY=C:\Documentum\data
Thu Jun 28 09:16:15 EDT 2012: TOMCAT_HTTP_PORT=
Thu Jun 28 09:16:15 EDT 2012: METHOD_SERVER_SERVICE_AUTO_START=FALSE
Thu Jun 28 09:16:15 EDT 2012:
Thu Jun 28 09:16:15 EDT 2012: RUN_CONFIGURATION_PROGRAM=FALSE
Thu Jun 28 09:16:15 EDT 2012: TEMP=C:\Users\umktdm\AppData\Local\Temp
Thu Jun 28 09:16:15 EDT 2012: LOG_FILE_NAME=C:\Users\umktdm\Downloads\Developer_Edition_6.6_windows_sql\Umktdm.ServerInstaller.log
Thu Jun 28 09:16:15 EDT 2012: OS_NAME=Windows 7
Thu Jun 28 09:16:15 EDT 2012: SERVER_INSTALL_TIME=Thu Jun 28 09:02:53 EDT 2012
Thu Jun 28 09:16:15 EDT 2012: OS_VERSION=6.1
Thu Jun 28 09:16:15 EDT 2012: OS_LANGUAGE=en
Thu Jun 28 09:16:15 EDT 2012: LOCAL_MACHINE_NAME=mtran
Thu Jun 28 09:16:15 EDT 2012: DATABASE_TYPE=SQLServer
Thu Jun 28 09:16:15 EDT 2012: TEMP_DOCUMENTUM=C:\Documentum
Thu Jun 28 09:16:15 EDT 2012: PLATFORM=UNKOWN
Thu Jun 28 09:16:15 EDT 2012: INSTALL_TIME=Jun 28, 2012 9:02:53 AM
Thu Jun 28 09:16:15 EDT 2012: DOCUMENTUM_DBA=C:\Documentum\dba
Thu Jun 28 09:16:15 EDT 2012: DOCUMENTUM_DATA=C:\Documentum\data
Thu Jun 28 09:16:15 EDT 2012: DOCUMENTUM_SHARE=C:\Documentum\share
Thu Jun 28 09:16:15 EDT 2012: DOCUMENTUM_SDK=C:\Documentum\share\sdk
Thu Jun 28 09:16:15 EDT 2012: CONFIGURE_HOME=C:\Documentum\product\6.6\install
Thu Jun 28 09:16:15 EDT 2012: SERVER_EXISTING_VERSION=6.6
Thu Jun 28 09:16:15 EDT 2012: OLD_DOCUMENTUM_HOME=
Thu Jun 28 09:16:15 EDT 2012: OLD_CONFIGURE_HOME=
Thu Jun 28 09:16:15 EDT 2012: SERVER_UPGRADE=FALSE
Thu Jun 28 09:16:15 EDT 2012: TCS_STATUS=OFF
Thu Jun 28 09:16:15 EDT 2012: AS_STATUS=OFF
Thu Jun 28 09:16:15 EDT 2012: XHIVE_STATUS=OFF
Thu Jun 28 09:16:15 EDT 2012: CAS_STATUS=OFF
Thu Jun 28 09:16:15 EDT 2012: CSSL_STATUS=OFF
Thu Jun 28 09:16:15 EDT 2012: STA_STATUS=OFF
Thu Jun 28 09:16:15 EDT 2012: JAVA_METHOD_LOCATION=C:\Documentum\dba\java_methods
Thu Jun 28 09:16:15 EDT 2012: TOMCAT_METHOD_LOCATION=C:\Documentum\dba\java_methods
Thu Jun 28 09:16:15 EDT 2012: JMS_TOOL_LIB=C:\Documentum\product\6.6\lib
Thu Jun 28 09:16:15 EDT 2012:
Thu Jun 28 09:16:15 EDT 2012: [INDEX_AGENT]
Thu Jun 28 09:16:15 EDT 2012: INDEX_AGENT_TYPE=LUCENE
Thu Jun 28 09:16:15 EDT 2012: EMBEDDED_INDEX_AGENT=TRUE
Thu Jun 28 09:16:15 EDT 2012: INDEX_AGENT_CONFIGURATION_PROGRAM_NAME=IndexAgent_Configuration_Program.bin
Thu Jun 28 09:16:15 EDT 2012: INDEX_AGENT_HOME=C:\Program Files\Documentum\IndexAgents
Thu Jun 28 09:16:15 EDT 2012:
Thu Jun 28 09:16:15 EDT 2012: [SERVER_UTIL]
Thu Jun 28 09:16:15 EDT 2012: SERVER_CONFIGURATOR_GLOBAL_CONTEXT_INI=C:\Users\umktdm\AppData\Local\Temp\serverRecorded4538200759414587281.ini
Thu Jun 28 09:16:15 EDT 2012: INDEX_AGENT_CONFIGURATOR_GLOBAL_CONTEXT_INI=C:\Users\umktdm\AppData\Local\Temp\indexAgentRecorded1404906955312777125.ini
Thu Jun 28 09:16:15 EDT 2012:
Thu Jun 28 09:16:15 EDT 2012: [OEM]
Thu Jun 28 09:16:15 EDT 2012: TEMP_DIRECTORY=C:\Users\umktdm\Downloads\Developer_Edition_6.6_windows_sql\temp
Thu Jun 28 09:16:15 EDT 2012: SHOW_USER_INPUT_PANEL=TRUE
Thu Jun 28 09:16:15 EDT 2012: DEFAULT_PROGRAM_DIR=C:\Program Files\Documentum
Thu Jun 28 09:16:15 EDT 2012: DEFAULT_USER_DIR=C:\Documentum
Thu Jun 28 09:16:15 EDT 2012: USE_OEM_CONFIG_XML_FILE=FALSE
Thu Jun 28 09:16:15 EDT 2012: DATABASE_TYPE=mssql
Thu Jun 28 09:16:15 EDT 2012: ASK_EXISTING_DATABASE_INFO=Yes, install a preconfigured Microsoft SQL Server Express database for me.
Thu Jun 28 09:16:15 EDT 2012: SHOW_ADVANCED_OPTIONS_PANEL=No
Thu Jun 28 09:16:15 EDT 2012: EXTERNAL_DB=FALSE
Thu Jun 28 09:16:15 EDT 2012: VALIDATION_FAILURE_MSG=
Thu Jun 28 09:16:15 EDT 2012: VALIDATION_SUCCESS=TRUE
Thu Jun 28 09:16:15 EDT 2012: START_OEM_SERVICE=TRUE
Thu Jun 28 09:16:15 EDT 2012: ENABLE_DB_COMPONENT=true
Thu Jun 28 09:16:15 EDT 2012:
Thu Jun 28 09:16:15 EDT 2012: [FEEDBACK]
Thu Jun 28 09:16:15 EDT 2012: LAST_BEAN_INVOKED=DiPADbInstall
Thu Jun 28 09:16:15 EDT 2012: LAST_BEAN_ID_INVOKED=runDbServerInstallSilently
Thu Jun 28 09:16:15 EDT 2012: LAST_BEAN_STATUS=FAIL
Thu Jun 28 09:16:15 EDT 2012: LAST_BEAN_MESSAGE=An exception occured in: DiPADbInstall, beanID: runDbServerInstallSilently - DiPADbInstall failed! - Runtime execution failed with child process "C:\Users\umktdm\AppData\Local\Temp\installerScript9044513615289418030.BAT" exit code of 1
Thu Jun 28 09:16:15 EDT 2012: OBJECT_DUMP=com.documentum.install.db.common.beans.product.action.DiPADbInstall: PROGRESS_MESSAGE=Installing $P(displayName)..., INSTALL_CONFIGURATION_FILE=install.txt, xmlDefinitionFilePath=$A(BEAUTY_MAIN)/dbserver/installConfig/mssql/dbinstall.xml, RSC_XMLDefinitionFile=XMLDefinitionFile, class$com$documentum$install$db$common$beans$product$action$DiPADbInstall=null, com.documentum.install.shared.common.services.DiProductAction: MESSAGE=1, QUESTION=2, WARNING=3, ERROR=4, failMessage=DiPADbInstall failed!, failAction=1, replace=true, ajc$tjp_0=call(String com.documentum.install.shared.common.services.DiProductAction.getClassName()), ajc$tjp_1=call(void com.documentum.install.shared.common.services.DiProductAction.setFailMessage(String)), ajc$tjp_2=call(boolean com.documentum.install.shared.common.services.DiUtil.hasInstallFailed()), ajc$tjp_3=call(String com.documentum.install.shared.common.services.DiProductAction.getClassName()), ajc$tjp_4=call(String com.documentum.install.shared.common.services.DiProductAction.getBeanId()), ajc$tjp_5=call(void com.documentum.install.shared.common.services.DiUtil.setLastBeanStatus(String, String, String)), ajc$tjp_6=call(void com.documentum.install.shared.common.services.DiProductAction.handleRuntimeException(Exception, String, int)), ajc$tjp_7=call(Service com.documentum.install.shared.common.services.DiProductAction.getService(String)), ajc$tjp_8=call(com.documentum.install.shared.common.error.DiException(Throwable)), ajc$tjp_9=call(Service com.documentum.install.shared.common.services.DiProductAction.getService(String)), ajc$tjp_10=call(com.documentum.install.shared.common.error.DiException(Throwable)), ajc$tjp_11=call(String com.documentum.install.shared.common.services.DiUtil.stripPackage(String)), ajc$tjp_12=call(String com.documentum.install.shared.common.services.DiUtil.getGCProperty(String, String)), ajc$tjp_13=call(boolean com.documentum.install.shared.common.services.DiUtil.isEmpty(String)), ajc$tjp_14=call(String com.documentum.install.shared.common.services.DiProductAction.resolveString(String)), ajc$tjp_15=call(String com.documentum.install.shared.common.services.DiProductAction.resolveString(String)), ajc$tjp_16=call(void com.documentum.install.shared.common.services.DiUtil.displayAWTUserMessage(String, String)), ajc$tjp_17=call(WizardServices com.documentum.install.shared.common.services.DiProductAction.getServices()), ajc$tjp_18=call(String com.documentum.install.shared.common.services.DiProductAction.resolveString(String)), ajc$tjp_19=call(String com.documentum.install.shared.common.services.DiProductAction.resolveString(String)), ajc$tjp_20=call(String com.documentum.install.shared.common.services.DiUtil.getGCProperty(String, String)), ajc$tjp_21=call(boolean com.documentum.install.shared.common.services.DiUtil.isWindows()), ajc$tjp_22=call(boolean com.documentum.install.shared.common.services.DiUtil.isEmpty(String)), ajc$tjp_23=call(String com.documentum.install.shared.common.services.DiProductAction.resolveString(String)), ajc$tjp_24=call(String com.documentum.install.shared.common.services.DiProductAction.resolveString(String)), ajc$tjp_25=call(String com.documentum.install.shared.common.services.DiUtil.getAWTUserInput(String, String, String[], String)), ajc$tjp_26=call(boolean com.documentum.install.shared.common.services.DiUtil.isEmpty(String)), ajc$tjp_27=call(WizardServices com.documentum.install.shared.common.services.DiProductAction.getServices()), ajc$tjp_28=call(String com.documentum.install.shared.common.services.DiProductAction.resolveString(String)), ajc$tjp_29=call(String com.documentum.install.shared.common.services.DiProductAction.resolveString(String)), ajc$tjp_30=call(void com.documentum.install.shared.common.services.DiProductAction.setFailAction(int)), ajc$tjp_31=call(void com.documentum.install.shared.common.services.DiProductAction.setFailMessage(String)), ajc$tjp_32=call(void com.documentum.install.shared.common.services.DiProductAction.handleRuntimeException(Exception)), ajc$tjp_33=call(String com.documentum.install.shared.common.services.DiProductAction.resolveString(String)), ajc$tjp_34=call(String com.documentum.install.shared.common.services.DiProductAction.getClassName()), ajc$tjp_35=call(String com.documentum.install.shared.common.services.DiProductAction.getBeanId()), ajc$tjp_36=call(WizardServices com.documentum.install.shared.common.services.DiProductAction.getServices()), ajc$tjp_37=call(String com.documentum.install.shared.common.services.DiUtil.toString(Object)), ajc$tjp_38=call(String com.documentum.install.shared.common.error.DiExceptionHandler.handleException(Exception, String, String, String, int, WizardServices, String, String, boolean)), ajc$tjp_39=call(boolean com.documentum.install.shared.common.services.DiUtil.isEmpty(String)), ajc$tjp_40=call(void com.documentum.install.shared.common.services.DiProductAction.displayUserMessage(String, String, int)), ajc$tjp_41=call(Service com.documentum.install.shared.common.services.DiProductAction.getService(String)), ajc$tjp_42=call(void com.documentum.install.shared.common.services.DiProductAction.logEvent(Object, String, Object)), ajc$tjp_43=call(Service com.documentum.install.shared.common.services.DiProductAction.getService(String)), ajc$tjp_44=call(void com.documentum.install.shared.common.services.DiProductAction.install(ProductActionSupport)), ajc$tjp_45=call(String com.documentum.install.shared.common.services.DiProductAction.getBeanId()), ajc$tjp_46=call(String com.documentum.install.shared.common.services.DiProductAction.resolveString(String)), ajc$tjp_47=call(String com.documentum.install.shared.common.services.DiProductAction.getBeanId()), ajc$tjp_48=call(String com.documentum.install.shared.common.services.DiProductAction.getBeanId()), com.installshield.product.ProductAction: transientInstallState=true, com.installshield.product.ProductBean: nextId=1203, beanId=runDbServerInstallSilently, displayName=Di PA Db Install, extendedProperties={}, active=true, comments=, buildCategories=, parent=null, node=Di PA Db Install (runDbServerInstallSilently), tree=com.installshield.product.ProductTree@f44031, services=com.installshield.wizard.service.LocalWizardServices@199f9eb
Thu Jun 28 09:16:15 EDT 2012: [DBSERVER]
Thu Jun 28 09:16:15 EDT 2012: CONNECTION_NAME=DOCUMENTUMDB
Thu Jun 28 09:16:15 EDT 2012: SYBASE_SERVER_PORT=5000
Thu Jun 28 09:16:15 EDT 2012: SYBASE_SERVER_NAME=DOCUMENTUMDB
Thu Jun 28 09:16:15 EDT 2012:
Thu Jun 28 09:16:15 EDT 2012: INSTALL_LOCATION=C:\Documentum\mssql
Thu Jun 28 09:16:15 EDT 2012: SECURE.ADMIN_PASSWORD=******
Thu Jun 28 09:16:15 EDT 2012: [APPSERVER]
Thu Jun 28 09:16:15 EDT 2012: SERVER_HTTP_PORT=9080
Thu Jun 28 09:16:15 EDT 2012: # method server http port
Thu Jun 28 09:16:15 EDT 2012: USERNAME=admin
Thu Jun 28 09:16:15 EDT 2012: SECURE.PASSWORD=******
Thu Jun 28 09:16:15 EDT 2012:
Thu Jun 28 09:16:15 EDT 2012: JMX_PORT=9081
Thu Jun 28 09:16:15 EDT 2012: JMX_PORT_CONNECTOR=9099
Thu Jun 28 09:16:15 EDT 2012: [DFC]
Thu Jun 28 09:16:15 EDT 2012: DOCUMENTATION_FEATURE=FALSE
Thu Jun 28 09:16:15 EDT 2012: PIA_INSTALLER_FEATURE=FALSE
Thu Jun 28 09:16:15 EDT 2012: DOCBROKER_HOST=MTRAN
Thu Jun 28 09:16:15 EDT 2012: DOCBROKER_PORT=1489
Thu Jun 28 09:16:15 EDT 2012:
Thu Jun 28 09:16:15 EDT 2012: DISPLAY_MINOR_VERSION=6.6
Thu Jun 28 09:16:15 EDT 2012: DISPLAY_MAINTENANCE_VERSION=6.6.0
Thu Jun 28 09:16:15 EDT 2012: DISPLAY_FULL_VERSION=6.6.0 (Build 39)
Thu Jun 28 09:16:15 EDT 2012: VERSION=6.6.0.39
Thu Jun 28 09:16:15 EDT 2012: DJCB_PATH=
Thu Jun 28 09:16:15 EDT 2012: DJCB_CLASS_PATH=
Thu Jun 28 09:16:15 EDT 2012: DJCB_VM_ARGS=
Thu Jun 28 09:16:15 EDT 2012: DJCB_JAVA_VM=
Thu Jun 28 09:16:15 EDT 2012: DCTM_CHECKOUT_DIR=C:\Documentum\Checkout
Thu Jun 28 09:16:15 EDT 2012: DCTM_EXPORT_DIR=C:\Documentum\Export
Thu Jun 28 09:16:15 EDT 2012: APPTOKEN_DIR=C:\Documentum\apptoken
Thu Jun 28 09:16:15 EDT 2012: DFC_APPTOKEN_GENERIC_DIR=C:/Documentum/apptoken
Thu Jun 28 09:16:15 EDT 2012: DFC_DATA_DIR=C:\Documentum
Thu Jun 28 09:16:15 EDT 2012: DFC_DATA_CANONICAL_DIR=C:/Documentum
Thu Jun 28 09:16:15 EDT 2012: DFC_DATA_GENERIC_DIR=C:/Documentum
Thu Jun 28 09:16:15 EDT 2012: DCTM_REG_FILE_PATH=C:\Documentum\documentum.ini
Thu Jun 28 09:16:15 EDT 2012:
Thu Jun 28 09:16:15 EDT 2012: [DFC_BUILD]
Thu Jun 28 09:16:15 EDT 2012: YEAR=2010
Thu Jun 28 09:16:15 EDT 2012:
Thu Jun 28 09:16:15 EDT 2012: [SERVER_BUILD]
Thu Jun 28 09:16:15 EDT 2012: VERSION=6.6.0.041
Thu Jun 28 09:16:15 EDT 2012: DATABASE_TYPE=SQLServer
Thu Jun 28 09:16:15 EDT 2012: DM_SERVER_VERSION=6.6
Thu Jun 28 09:16:15 EDT 2012: YEAR=2010
Thu Jun 28 09:16:15 EDT 2012:
Thu Jun 28 09:16:15 EDT 2012: [TCF]
Thu Jun 28 09:16:15 EDT 2012: VERSION=5.3.0.000
Thu Jun 28 09:16:15 EDT 2012: INSTALL_LOCATION=C:\Program Files\Documentum
err: ---- END "Global Context: " output ---- (Thu Jun 28 09:16:15 EDT 2012)
(Jun 28, 2012 9:30:44 AM), Setup.product.install, com.documentum.install.db.common.beans.product.action.DiPADbInstall, err, An error occurred and product installation failed.  Look at the log file C:\Users\umktdm\Downloads\Developer_Edition_6.6_windows_sql\setupError.log for details.
(Jun 28, 2012 9:30:44 AM), Setup.product.install, com.documentum.install.db.common.beans.product.action.DiPADbInstall, err, ProductException: (error code = 601; message="DiPADbInstall failed! - Runtime execution failed with child process "C:\Users\umktdm\AppData\Local\Temp\installerScript9044513615289418030.BAT" exit code of 1; For more detailed information, see the error log: C:\Users\umktdm\Downloads\Developer_Edition_6.6_windows_sql\setupError.log")
STACK_TRACE: 14
ProductException: (error code = 601; message="DiPADbInstall failed! - Runtime execution failed with child process "C:\Users\umktdm\AppData\Local\Temp\installerScript9044513615289418030.BAT" exit code of 1; For more detailed information, see the error log: C:\Users\umktdm\Downloads\Developer_Edition_6.6_windows_sql\setupError.log")
at com.documentum.install.shared.common.services.DiProductAction.handleRuntimeException(DiProductAction.java:333)
at com.documentum.install.db.common.beans.product.action.DiPADbInstall.installDB(DiPADbInstall.java:114)
at com.documentum.install.db.common.beans.product.action.DiPADbInstall.install(DiPADbInstall.java:84)
at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)
at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)
at java.lang.Thread.run(Thread.java:619)

(Jun 28, 2012 9:30:44 AM), Setup.product.install, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, uninstalling Di PA Db Install (runDbServerInstallSilently)

June 29th, 2012 14:00

Are you running this as an administrator (right click on the installer file, run as administrator)?

1 Rookie

 • 

10 Posts

June 29th, 2012 19:00

Hello,

   Thanks for helping me. Yes, I was installing as an administrator. In fact, I just tried again and it failed.

I am confusing because the isntallation gave me no problem and it worked fine in window XP, but it is not working when i tried to install it on my new machine running window 7. It is giving me installation error as I sent to you in my previous email.

34 Posts

November 27th, 2012 11:00

Had the same issue and figured it out: https://community.emc.com/docs/DOC-4335#comment-19559

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