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7 Posts
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652
December 14th, 2010 06:00
QuickScan Pro demo won't load driver for BH 8100D
We are having a problem getting your QuickScan Pro Demo (4.7.0) to see our scanner.
The Scanner a is a older Bell+Howell 8100D scsi attached a Kofax Image Processor Adrenaline 650i card.
We seem to be missing the "Add Scanner" link when I go to
Start > Programs > EMC Captiva > QuickScan > Add Scanner, the the Add Scanner link is not there.
We are testing the QuickScan Pro Demo, version 4.7.0 (build 8554)
Product ID 42370
How do I get the driver installed?
Do you have any drivers for this Scanner that will get it to work with your software?
Phukon
337 Posts
0
January 11th, 2011 06:00
Please check the OS and the product compatibility. Then ensure to remove the older drivers if installed earlier.
Good Luck.