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4 Operator
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8.6K Posts
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677
November 19th, 2009 13:00
preferences dont stick ?
Is it a know problem that preferences like language or time zone dont stick ?
If I change and save them they are effective but once I login the next time its back to the old values.
any ideas ?
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dynamox
9 Legend
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20.4K Posts
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November 19th, 2009 14:00
Message was edited by: dynamox
dynamox
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December 7th, 2009 10:00
aashishpatil
2 Intern
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212 Posts
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December 10th, 2009 18:00
Hi dynamox,
Unfortunately, we don't have a fix for this. We have identified the source of the issue, we are dealing with a potential bug with the underlying platform API.
Thanks for your patience,
Aashish
dynamox
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20.4K Posts
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January 19th, 2010 13:00
Hi Aashish,
any progress on this bug ? I know EMC is not the first and only company using Jive or is it that EMC does not want to dedicate any resources to Support Forums platform support ?
aashishpatil
2 Intern
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212 Posts
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January 19th, 2010 15:00
Sorry its taking this long.
We are quite close to solving this. In final stages of testing.
Thanks,
Aashish
aashishpatil
2 Intern
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212 Posts
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February 1st, 2010 11:00
This issue should have been fixed in the update we made on the past Friday (Jan 29).
Thanks,
Aashish