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8 Posts

806

November 15th, 2009 17:00

Looks like I have lost 1000 points!!

Looks like I have lost 1000 points!!

447 Posts

November 16th, 2009 04:00

Hi gopalr2,

this was a known issue coming into the migration - we had many points for many users acrrued during 2006-2007 that wouldn't be migrated immediately, but we are going to be addressing that this week.

I'll be posting more information about this as we have it.

Thanks,
Erich

152 Posts

November 16th, 2009 06:00

I think most of us did. Last I remember was approx 13000 points on powerlink.

447 Posts

November 25th, 2009 09:00

We will be testing a fix for this next week.  I'd hoped to have a fix for you this week, but the US holidays have left us without some key resources.

I will update you again next week once we've confirmed our implementation plan.

Sorry about the delay, and thanks for your patience,

Erich

December 10th, 2009 05:00

Hello Erich,

Any news about this?

Now I'm one year or two years after the leaders

Regards.

447 Posts

December 10th, 2009 07:00

Hi Cristian,

we are planning on updating the point scores with the lost points during tomorrow night's outage.  BTW - there's an outage tomorrow night!

I'll share some more about this after we've completed it.

Thanks,
Erich

447 Posts

December 12th, 2009 14:00

Most of our users were /;, but I've found /; who was supposed to be updated and does not appear to have been.

Please let us know if you did not get your points fixed.

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