Kudos to Dell for such stellar support

I use to be an adamant Sony user in all things. I have many Sony products, but since they quit computers I started using Dell because of how advanced and high quality their Alienware computers were. The first time I had to use the support I was quite floored! I thought all the computer support was as bad if not worse then Sony, or HP. The quality of the Dell computers is far beyond any computer I have ever used. Just lifting one will tell you that there is good stuff under the hood. Up until now computers have been pretty flexible. Enter the dragon!!! The software giant that pretty much owns the internet, I bet you can just feel the fire breathing down your neck as you try to operate your computer without having to constantly update, upgrade, buy a new computer because the dragon will not support your current brand, and makes you jump through so many hoops as each one takes away more of the abilities you are so use to. I use to use ubuntu which did me well for my online sales business, but it lacked the versatility of windows with a platform for every whim. August 2020 I received a microsoft policy update to my e mail in box. This was a first and a last! It stated that by October that year things will change drastically. It mentioned things that would be removed from the internet, but the main attraction was when I read that only corporations will have high speed internet. That is still ringing in my ears, because after I was burned out of Paradise I haven't seen any high speed internet. I get throttled when I have "unlimited" data, they never said "unlimited high speed" data. I believe it is time for a mass exodus from the big whigs to a more seemingly stable platform. Years ago I approached Sony with the idea of building into their computers a secure operating system. The CEO wrote me back and asked if I had a degree in mathematics. As I waste my time trying to repair operating systems which the company wants erased, or forgotten as they remove all patches, and tools needed to keep them alive I wonder, is it time to pull my hair out yet? 

Dear Dell Inc. would you please consider creating a computer system that would be tied together with all other Dell computers, with an operating system that does not need an update every hour, nor an upgrade every few years. My first computer was an IBM 8088 the one the had a 40 MB HDD and 5 Mb of RAM was smokin. That was in the days when 1 MB of ram was 50.00. My first cd rom cost me 1000.00, and the disk was 500.00. I'm not asking to raise the prices but the simplicity was, well I guess age has lots to do with it. At 64 when I sit at my desk and turn on my 4 core 3.5ghz 3.5TB 27" Imac and I go to my e mail and wonder what is this? because of the "new and improved" that I kept saying NO to, suddenly voila' in my face it will be. One final question are there any computer giants that are not as interested in me as the monsters that are? Does anybody feel like every keystroke is being recorded and filed in a database next to your name, all because the companies that do this have so much to hide.

Dell I am not kidding your support is stellar and your computers are the best. Please consider going a couple steps further with your endeavors and blend your simplicity into a system for everyone, not just the big city dwellers unlike myself. Do you know how I know your computers are the best? Because they are using them in movies now. They use to use Sony, and apple, but now I see Dell more then any other. Keep up the good work.