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September 2nd, 2025 10:56

Intune BIOS password issue

Hi,

I'm having an issue setting up BIOS passwords using Intune. I've deployed the Dell Command | Endpoint Configure for Microsoft Intune app to a test device and installed the .NET Runtime 8. I then used Dell Command Configure to set up my admin password. I edited the file to input my old BIOS password before uploading the .cctk file into the Intune BIOS configuration policy.

The first test was successful. I then wanted to see what would happen if there was no password set. So I manually removed the BIOS password and reapplied the policy. This is when I removed the device with the pending status, which I later found out I shouldn't have done.

I created another policy for devices without BIOS passwords. I added the device to this policy, but it was stuck in a pending state and the password didn't change.

I then manually set up the password again and changed it again using the old policy. The password changed, but the device was still in a pending state. I checked the logs and it said that the BIOS configuration operation was successful, but the CCTK exit code was 146

I tried removing the policy again, manually changing the password, and then changing it using the policy, but the device is still in a pending state.

Is there anything I can do to fix this?

Thanks

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September 8th, 2025 07:37

I've solved it by removing the device object from Intune and Entra. After enrolling the device again, it worked again as it should.

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