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October 15th, 2025 13:26
Dell Server RAID controller offline after driver update
Hello Team,
Recently we have performed a firmware update for the dell R630 PERC controller 730P using the firmware SAS-RAID_Firmware_700GG_WN64_25.5.9.0001_A17_01via IDRAC.
After the update we are not able to see the controller nor the disks in the iDRAC console instead it says RAC0503: There are no out-of-band capable controllers to be displayed. Check if the host system is powered off or shutdown.
The device itself is not listed under life cycle manager , no option to roll back to previous firmware. Could you please advise how can we get the controller back online.
Regards
Eldho
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Printer Tales
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October 17th, 2025 12:49
Try fully power cycling the server and updating the iDRAC firmware. If that doesn’t work, use a bootable USB or Lifecycle Controller to recover the RAID firmware.