Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

39240

December 9th, 2013 07:00

Windows 8.1 x64 OptiPlex 9020 desktop

I just installed Windows 8.1 x64 on a OptiPlex 9020 and was having graphics display issues using IE11 using the latest drivers from Dell.  The problem was that many graphics had a large "X" across the image.

I was using these drivers :  Intel 3/6/2013 9.18.10.3055

Then I updated them to the latest Windows 8 drivers from Dell: 6/24/2013 9.18.10.3220

Display issues were still present.  

 

I then updated the drivers to the latest from Intel (15.33.8.64.3345).  Had to do so from device manager as Intel blocks the process of running setup.exe.

Also after installing these the entire machine is MUCH faster using all applications.  Just thought I would share.

Dell, any ETA when the drivers will be updated on the latest Dell desktop and laptop platforms for Windows 8.1?  I would feel much more comfortable is there were a "Dell verified" Intel video driver.

December 9th, 2013 07:00

Hi,

Can you try with the latest Win 8.1 x64Bit Intel video driver for Optiplex 9020 desktop and it is available in the below link,

http://www.dell.com/support/drivers/us/en/04/DriverDetails/Product/optiplex-9020-desktop?driverId=YGVRN&osCode=WB64A&fileId=3325316993&languageCode=EN&categoryId=VI

22 Posts

December 9th, 2013 09:00

Thanks for the quick reply.  I tried to download this file but it appears to fail on the download at ~ 2-3MB.

Can anyone else download the file successfully?

22 Posts

December 9th, 2013 09:00

I was able to download it (just took a few minutes to get going) using Chrome versus IE11.

Installing now...

22 Posts

December 9th, 2013 13:00

This driver is working great so far.  Thanks again.

No Events found!

Top