Precision M6800 Driver Cabs

Question

I am in the process of doing an OS deployment to Windows 8.1 using SCCM 2012 R2. I have downloaded the driver cabs for both the Precision M6800 systems. Just to test the process all i am using the install.wim from the install media. I also created a driver package for the drivers that exist in the M6800 driver cab file. When i test out the process my installation fails after I install the drivers. The error that I get is “Windows could not configure one or more system components” and the system keeps rebooting. Are there any known issues with the M6800 driver cabs and Windows 8.1? I am also seeing the same issue with the Precision M3800s.

Thanks,

Mike

FerozeKhan267oa · Answer

Hi Boshkov,

I am facing the same issue with the Dell Precision M4800 with the Windows 7 x64 Ent deployment, which has worked for me since Dec 2013 until about 2 weeks back. Now i keep getting the same error as yours “Windows could not configure one or more system components”. No changes have been made to the OSD Deployment Task Sequence. In fact, I even tested with a new Driver Package that included the latest drives from Dell's support page.

smsts.log has nothing that suggest possible reasons for the failure. I have also checked the CBS logs and I am not able to figure out the real cause for failure there as well. Please help someone. Any Clues.

regards

Feroze

palani raja · Answer

Feroze,

Can you please provide me the Driver CAB and WinPE CAB details which worked earlier.

Try with the latest Driver cab and WinPE cab for M4800 which is available in Dell Support Site

Please go through the below link as well this would help,

http://en.community.dell.com/techcenter/enterprise-client/f/4448/p/19524528/20649772.aspx#20649772

Thanks,

Palani Raja

boshkov · Answer

I am fairly certain it is a driver package issue as all I am doing in this task sequence is installing the ine base install.wim and the respective drivers package. Now I need to figure out which drivers are the problem.

FerozeKhan267oa · Answer

I may have found the problem to the same. its the Intel HD 4600 Drivers that is the dependency for the NVIDIA Quadro K1100M or K2100M to work.

@ Boshkov - Please remove the Intel HD 4600 Drivers from the drivers CAB package and test the deployment and confirm the status accordingly. I hope you have also injected the KMDF 1.11 into your OS wim before running the deployment.

http://en.community.dell.com/techcenter/os-applications/w/wiki/2560.client-operating-system-deployment-known-issues-and-work-arounds.aspx

1) make a backup of your WIM

2) create a Mounted folder (in the Root if you like)

3) Download the patch

4) mount, apply the patch and commit the change the WIM like this for noobs like me:

dism /get-wiminfo /wimfile:C:\TEMP\Win7-Ent-x64-012013.wim

dism /mount-wim /wimfile:"C:\TEMP\Win7-Ent-x64-012013.wim" /index:1 /mountdir:"C:\Mounted"

dism /image:"C:\mounted" /add-package /packagepath:"C:\temp\kmdf-1.11-Win-6.1-x64.msu"

dism /unmount-wim /mountdir:"c:\mounted" /commit

boshkov · Answer

Thanks Feroze.  Unfortunately my situation is a bit different as I am installing Windows 8.1. In that case KMDF 1.11 does not apply. I have removed all categories of drivers from my drivers package and just left the network. If i install using that package it then works.  Once i add drivers from any other category to the package, the deployment will then fail. I am sure that this is not an SCCM related issue. This certainly has something to do with the drivers being installed and incompatibilities.

Dustin Hedges · Answer

I don't have an M6800 handy, but on the M3800 and any other device that has BOTH Intel and Nvidia cards, here is what I do.

1. All video card drivers are stripped from the CAB

2. I INSTALL (using the setup application) the Intel Video Driver and REBOOT

3. I INSTALL (using the setup application) the Nvidia Video Driver and REBOOT

This works every time, on every model (Dell and Non-Dell).

FerozeKhan267oa · Answer

@ Dustin,

Very informative indeed. Thanks for sharing. Request you to kindly share the details screenshots of the Intel HD and NVIDIA drivers S/W install TS steps along with the install command lines and configs.

Thanks in advance

@ Boshkov

Remove the Intel HD and NVIDIA / AMD Drivers from the categories. Install all the other drivers via categories method. Test your deployment.

Regards

Feroze

boshkov · Answer

Thank you for the responses. I am not sure why this is working for the moment but when i am using the x64 boot image instead of the x86 boot image all the drivers load in the package and i dont receive the error message that i did. I am not using a UEFI BIOS so there is no requirement on a x64 boot image. The drivers that I added to each boot image were from the Dell Win PE 5.0 x86 cab file and the Dell Win PE 5.0 x64 cab file.

I am still not sure why changing the boot image in the task sequence works. I really did it as a last resource because I was out of option. Perhaps the x64 boot image has different drivers bound to it that the Precisions need to install Windows 8.1 with the Dell drivers.

As soon as i get more information i will let you know.

Thanks

Mike

Enterprise Client

Precision M6800 Driver Cabs

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