Optiplex 990 - Windows 7 Combo Cab BSOD

Hi Folks,

We are currently using SCCM 2007 SP3 to deploy to Dell Optiplex 990 workstations, and applying the following cab file: DT 1.0 (03/10/2011)

This is applied using a WMI query as per the readme, and applies succesfully.. however we appear to recieve random blue screens of death and cannot trace the cause other than a kernel error... Machines tend to last anything from 10 mins, up to a few weeks before BSOD's occur and I am starting to tear my hair out as it is like a ticking timebomb :(

The machines are configured with Intel AMT as disabled, and the SATA mode is set to "AHCI"

I have set the SATA mode in other configurations, but the error is still present

I have included two examples of the minidumps, but need advice on how to proceed?

Any assistance you can provide on this issue would be greatly appreciated :)

Bugcheck 1 - This includes our Syamantec Endpoint Protection client:

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*                        Bugcheck Analysis                                    *
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CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 00000003, Process
Arg2: 87ad6b18, Terminating object
Arg3: 87ad6c84, Process image file name
Arg4: 82c32d60, Explanatory message (ascii)

Debugging Details:
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*** WARNING: Unable to verify timestamp for SYMEVENT.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT.SYS

PROCESS_OBJECT: 87ad6b18

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: smss

FAULTING_MODULE: 00000000

PROCESS_NAME:  KillRegister.e

BUGCHECK_STR:  0xF4_KillRegister.e

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 82cf8159 to 82af8ef4

STACK_TEXT:  
9f31dc18 82cf8159 000000f4 00000003 87ad6b18 nt!KeBugCheckEx+0x1e
9f31dc3c 82c75cdc 82c32d60 87ad6c84 87ad6d88 nt!PspCatchCriticalBreak+0x71
9f31dc6c 82c75c1f 87ad6b18 85a013c0 00000000 nt!PspTerminateAllThreads+0x2d
9f31dca0 91dc8a39 00000028 00000000 85fdbad0 nt!NtTerminateProcess+0x1a2
WARNING: Stack unwind information not available. Following frames may be wrong.
9f31dd24 82a5821a 00000028 00000000 0031b5d8 SYMEVENT+0x14a39
9f31dd24 00000028 00000028 00000000 0031b5d8 nt!KiFastCallEntry+0x12a
9f31dd94 00000000 772b70b4 0000001b 00000246 0x28


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  smss.exe

FAILURE_BUCKET_ID:  0xF4_KillRegister.e_IMAGE_smss.exe

BUCKET_ID:  0xF4_KillRegister.e_IMAGE_smss.exe

Followup: MachineOwner
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Bugcheck 2 - This is a fresh build without symantec:

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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 00000003, Process
Arg2: b71374a8, Terminating object
Arg3: b7137614, Process image file name
Arg4: 82c55d60, Explanatory message (ascii)

Debugging Details:
------------------


PROCESS_OBJECT: b71374a8

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: smss

FAULTING_MODULE: 00000000

PROCESS_NAME:  KillRegister.e

BUGCHECK_STR:  0xF4_KillRegister.e

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 82d1b159 to 82b1bef4

STACK_TEXT:  
d8013b9c 82d1b159 000000f4 00000003 b71374a8 nt!KeBugCheckEx+0x1e
d8013bc0 82c98cdc 82c55d60 b7137614 b7137718 nt!PspCatchCriticalBreak+0x71
d8013bf0 82c98c1f b71374a8 99362218 00000000 nt!PspTerminateAllThreads+0x2d
d8013c24 82a7b21a 00000028 00000000 0012b8c0 nt!NtTerminateProcess+0x1a2
d8013c24 775870b4 00000028 00000000 0012b8c0 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
0012b8c0 00000000 00000000 00000000 00000000 0x775870b4


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  smss.exe

FAILURE_BUCKET_ID:  0xF4_KillRegister.e_VRF_IMAGE_smss.exe

BUCKET_ID:  0xF4_KillRegister.e_VRF_IMAGE_smss.exe

Followup: MachineOwner
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