Unsolved

This post is more than 5 years old

1 Message

9463

August 21st, 2011 04:00

E6400 SIM slot Internal Error 23000 message

Hi,

Looking for a way to enable the Dell 5540 HSPA mobile broadband slot on my E6400. Active 3 network SIM installed. Try to connect and get nothing. Check the modem and it says that its been 'removed'. Downloaded driver and on instal I get the message 'Internal error 23000.....minicard cannot be installed on this computer'. The card is active and I know of no licensing option etc to use mobile broadband on this laptop. Any assistance appreciated to get this working.

Cheers

1.1K Posts

August 22nd, 2011 13:00

Did you install the card yourself? I'm not sure if the 5540 is supported on the E6400 platform. The drivers will only install on platforms that have been certified by the carriers, even if the card can be physically installed.
No Events found!

Top