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107230
November 29th, 2011 13:00
Dell Data Protection software
I'm trying to silent/unattend install the Dell Data Protection driver/middleware/applixcation software packages using MDT 2010 and am running out of luck. I've tried the usual options for silent deployment and the middleware doesn't install at all and I get error 2147213312 from the application (probably because the middleware doesn't install correctly). The computer is a Dell xt3.
Has anyone gotten these packages to successfully deploy thru MDT? Thanks in advance.
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DELL-Warren B
1.1K Posts
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December 2nd, 2011 07:00
I haven't installed the entire software package, but I've installed the drivers that are included with the Driver CABs. I'll take a look at it and see if I can get the error you are seeing.
DELL-Warren B
1.1K Posts
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December 2nd, 2011 08:00
I see from the details of one of the packages, that the installation has some pretty strict requirements. Here's the details. Does this help?
Important Information
For Installation of Dell Data Protection | Access solution, you must perform the following in the exact order: (follow all reboots / restarts recommended by the installation utility)
1. Uninstall any prior versions of Dell Data Protection | Access or Dell ControlPoint Security Manager software and drivers (if installed on the computer). Back up any security credentials prior to uninstalling.
2. Install the Dell Data Protection | Access Pre-Requisite package (not required for Windows 7 operating systems)
3. Install the Dell Data Protection | Access Driver package
4. Install the Dell Data Protection | Access Middleware package
5. Reboot system
6. Install the Dell Data Protection | Application package.
7. Reboot system The Dell Data Protection | Access Application will install into the Start Menu under Programs\Dell\Dell Data Protection\Access.
Note: No desktop or task tray icons will be placed onto the system by default. For detailed installation instructions, please read the Dell Data Protection | Access Users Guide from support.dell.com -> Manuals -> Software -> Dell Utility -> Dell Data Protection
animaux999
11 Posts
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December 7th, 2011 05:00
I'll check this out and let you know. thanks...
animaux999
11 Posts
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December 7th, 2011 11:00
This is a new install of Win7 using MDT so step 1 & 2 are not needed for me. Previously I did not have MDT rebooting after your step 4. So I added that and it failed w/the same error. I changed MDT to reboot after steps 3, 4 and 5 and it still has the same error. The only installed app i see if the Driver (in add/remove programs).
animaux999
11 Posts
0
December 7th, 2011 11:00
i don't see anything in the manual referenced above about installation ....