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May 10th, 2017 07:00
CCTK - Memory Could Not Be Read - Optiplex 390
Hi All
Seem to be having an issue getting CCTK to apply BIOS settings to our Optiplex 390 machine's at the command line in WinPE after updating to CCTK 3.2.
HAPI initialises without issue, but any attempt to deliver any kind of setting through CCTK (either through --arguments or via a CCTK packaged .exe file) result in a "memory could not be read" error, and the BIOS settings aren't actually changed.
Works fine on other models of Optiplex and Latitude that we use here, and did work fine on Optiplex 390's prior to upgrading CCTK to version 3.2. I have tried on 3 different 390 systems and all produce the same error. All our 390 machines are running the latest A11 BIOS, and am attempting to use in WinPE 5.0 - 32 bit
Any ideas? Are there any known issues with the 390 and this release of CCTK?
T
rga6
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May 10th, 2017 09:00
If you go to the Dell Command Configure 3.2.0 download page and click on "Compatible systems", you will see that your OptiPlex 390 isn't listed. http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=18F4W
Whereas if you go to the OptiPlex 390 downloads page, and expand "Systems Management" it reveals that version 3.0.0.1 is the version of Dell Command Configure that's compatible with your model. http://www.dell.com/support/home/ca/en/cadhs1/product-support/product/optiplex-390/drivers/advanced?os=w764
I've seen this in the past with my old OptiPlex 755's that only worked properly with the old CCTK v2.x