Unsolved
1 Rookie
•
3 Posts
0
540
June 16th, 2025 13:25
Unable to install Dell Command Update 5.5.0 on Windows 11 .net4.8 not found
In the company we usually format the PCs and reinstall them from scratch.
We install Windows 11 from a pendrive created with media creation tool.
The setup of Dell Command Update 5.5.0. fails due to the lack of .net 4.8.
Windows 11 already contains .net 4.8.1 integrated
The setup fails even if we install a more updated version of .net.
We always have to fight with Windows to upgrade .net and then remove the 4.8.1 version and force the 4.8 that command update likes.
Can you release a Command Update update that works on Windows 11 24H2 without going crazy with .net?
Thanks.
No Events found!
Mario Rossi
1 Rookie
•
3 Posts
0
June 16th, 2025 13:29
I attach an image with the required requirements
CHEDBE_EMA
1 Rookie
•
2 Posts
0
September 10th, 2025 12:44
Hi Mario,
.NET 8 is required, not 4.8. That may have been a typo in Dell's documentation, which has since been corrected. Here is the full info from the Command Update 5.5.0 download page as of September 10, 2025:
Important Information
- Dell Command | Update takes no more than 40 seconds to be installed on your system. You can install the updates in the background while using the system.
Known Issues:
- If Dell Client Device Manager (DCDM) 1.0 is present on the system and Dell Command | Update (DCU) 5.5 is manually installed, the DellClientManagement Service may become corrupted, causing it to stop and be disabled.
- Application notifications may fail to function properly. It is recommended to uninstall both DCDM 1.0 and DCU 5.5, then reinstall DCU 5.5 to restore full functionality.
- On a fresh installation, the ConsentOverride registry key is not created by default, which may prevent telemetry events from being triggered. This key can be created using the ADMX template provided by DCU or through deployment via Management Suite. Until the key is created, telemetry data will not be transmitted.
- If any product coexists with Dell Core Services (DCS) and DCS is uninstalled, all associated agents may transition to an Unknown State. DCS is a critical component, and its removal disrupts agent status.
- If .NET Desktop Runtime 8.0.8 or higher is not installed, users will receive an error popup indicating the missing runtime, and the installation will be aborted.
- During silent installation, the absence of the required .NET runtime will be logged in the installation log, and the installation will be terminated.
- For Dell TechHub (DTH) v1.5.26.6, the following requirements apply:
- Intel systems: .NET Desktop Runtime 8.0.8 or higher (x64)
- ARM systems: .NET Desktop Runtime 8.0.8 or higher (both arm64 and x64)
- For Dell Tech Management (DTM) functionality:
- Intel systems: .NET Desktop Runtime 8.0.8 or higher (x64)
- ARM systems: .NET Desktop Runtime 8.0.8 or higher (both arm64 and x64)
- Installation should proceed only if these conditions are met. Otherwise, a popup should notify the user, and the installation should be halted.