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May 10th, 2023 19:00

Integration Suite for System Center - Install Fails 1603

Looking for some help have tried installing Dell Integration-Suite-for-System-Center 6.3.1, 6.4.0 & 6.4.1 and they all fail to install on my Windows 10 22H2 PC with the Configuration Manager Console installed (All Users mode and this user only mode) Running SCCM 2207

Here's some bits from the Log but can't see anything obvious it's indicating as being the problem.

 

1: ######################################################################
MSI (s) (E0!D0) [14:50:16:261]: Closing MSIHANDLE (610) of type 790531 for thread 6608
MSI (s) (E0!D0) [14:50:16:261]: Creating MSIHANDLE (611) of type 790531 for thread 6608
1:
MSI (s) (E0!D0) [14:50:16:261]: Closing MSIHANDLE (611) of type 790531 for thread 6608
MSI (s) (E0!D0) [14:50:16:261]: Creating MSIHANDLE (612) of type 790531 for thread 6608
1: Processing Configuration Manager objects.
MSI (s) (E0!D0) [14:50:16:262]: Closing MSIHANDLE (612) of type 790531 for thread 6608
MSI (s) (E0!D0) [14:50:16:262]: Creating MSIHANDLE (613) of type 790531 for thread 6608
1:
MSI (s) (E0!D0) [14:50:16:262]: Closing MSIHANDLE (613) of type 790531 for thread 6608
MSI (s) (E0!D0) [14:50:16:262]: Creating MSIHANDLE (614) of type 790531 for thread 6608
1: ======================================================================
MSI (s) (E0!D0) [14:50:16:263]: Closing MSIHANDLE (614) of type 790531 for thread 6608
MSI (s) (E0!D0) [14:50:16:263]: Creating MSIHANDLE (615) of type 790531 for thread 6608
1:
MSI (s) (E0!D0) [14:50:16:263]: Closing MSIHANDLE (615) of type 790531 for thread 6608
MSI (s) (E0!D0) [14:50:16:263]: Creating MSIHANDLE (616) of type 790531 for thread 6608
1: Support directory: C:\Program Files (x86)\Dell\CommandIntegrationSuite\setup
MSI (s) (E0!D0) [14:50:16:263]: Closing MSIHANDLE (616) of type 790531 for thread 6608
MSI (s) (E0!D0) [14:50:16:264]: Creating MSIHANDLE (617) of type 790531 for thread 6608
1: Found _ComponentsInstalled.xml file. Attempting to delete it.
MSI (s) (E0!D0) [14:50:16:265]: Closing MSIHANDLE (617) of type 790531 for thread 6608
MSI (s) (E0!D0) [14:50:16:265]: Creating MSIHANDLE (618) of type 790531 for thread 6608
1: Successfully deleted _ComponentsInstalled.xml
MSI (s) (E0!D0) [14:50:16:265]: Closing MSIHANDLE (618) of type 790531 for thread 6608
MSI (s) (E0!D0) [14:50:16:267]: Creating MSIHANDLE (619) of type 790531 for thread 6608
1: Found 1 XML file(s) to process.
MSI (s) (E0!D0) [14:50:16:267]: Closing MSIHANDLE (619) of type 790531 for thread 6608
MSI (s) (E0!D0) [14:50:16:268]: Creating MSIHANDLE (620) of type 790531 for thread 6608
1: Current directory: C:\Program Files (x86)\Dell\CommandIntegrationSuite\setup
MSI (s) (E0!D0) [14:50:16:269]: Closing MSIHANDLE (620) of type 790531 for thread 6608
MSI (s) (E0!D0) [14:50:16:269]: Creating MSIHANDLE (621) of type 790531 for thread 6608
1: dllPath: C:\Program Files (x86)\Dell\CommandIntegrationSuite\setup\Microsoft.ConfigurationManagement.IntegrationDevelopmentKit.dll
MSI (s) (E0!D0) [14:50:16:269]: Closing MSIHANDLE (621) of type 790531 for thread 6608
MSI (s) (E0!D0) [14:50:16:288]: Creating MSIHANDLE (622) of type 790531 for thread 6608
1: Processing file (0 of 1)
MSI (s) (E0!D0) [14:50:16:288]: Closing MSIHANDLE (622) of type 790531 for thread 6608
MSI (s) (E0!D0) [14:50:16:289]: Creating MSIHANDLE (623) of type 790531 for thread 6608
1: Percent complete: 0
MSI (s) (E0!D0) [14:50:16:289]: Closing MSIHANDLE (623) of type 790531 for thread 6608
MSI (s) (E0!D0) [14:50:16:297]: Creating MSIHANDLE (624) of type 790531 for thread 6608
1: StatusText in XML: Importing the Dell Client Custom Reboot package
MSI (s) (E0!D0) [14:50:16:298]: Closing MSIHANDLE (624) of type 790531 for thread 6608
MSI (s) (E0!D0) [14:50:16:298]: Creating MSIHANDLE (625) of type 790531 for thread 6608
MSI (s) (E0!D0) [14:50:16:298]: Creating MSIHANDLE (626) of type 790531 for thread 6608
MSI (s) (E0!D0) [14:50:16:298]: Creating MSIHANDLE (627) of type 790531 for thread 6608
Action 14:50:16: InstallSccmComponents. Importing the Dell Client Custom Reboot package
MSI (s) (E0!D0) [14:50:16:303]: Closing MSIHANDLE (627) of type 790531 for thread 6608
MSI (s) (E0!D0) [14:50:16:303]: Closing MSIHANDLE (626) of type 790531 for thread 6608
MSI (s) (E0!D0) [14:50:16:304]: Creating MSIHANDLE (628) of type 790531 for thread 6608
1: Processing XML file: C:\Program Files (x86)\Dell\CommandIntegrationSuite\setup\Install_302_CustomRebootPkg.xml
MSI (s) (E0!D0) [14:50:16:304]: Closing MSIHANDLE (628) of type 790531 for thread 6608
MSI (s) (E0!D0) [14:50:16:304]: Creating MSIHANDLE (629) of type 790531 for thread 6608
1: Installing Component in C:\Program Files (x86)\Dell\CommandIntegrationSuite\setup\Install_302_CustomRebootPkg.xml using LogDir C:\Program Files (x86)\Dell\CommandIntegrationSuite\setup
MSI (s) (E0!D0) [14:50:16:305]: Closing MSIHANDLE (629) of type 790531 for thread 6608
MSI (s) (E0!D0) [14:50:18:836]: Creating MSIHANDLE (630) of type 790531 for thread 6608
1: Install Component output:
Error! Processing the XML file exited with an error (1);
File in process: C:\Program Files (x86)\Dell\CommandIntegrationSuite\setup\Install_302_CustomRebootPkg.xml
MSI (s) (E0!D0) [14:50:18:838]: Closing MSIHANDLE (630) of type 790531 for thread 6608
MSI (s) (E0!D0) [14:50:18:838]: Creating MSIHANDLE (631) of type 790531 for thread 6608
1: Failure while processing SCCM objects. Return value = 1001
MSI (s) (E0!D0) [14:50:18:840]: Closing MSIHANDLE (631) of type 790531 for thread 6608
MSI (s) (E0!D0) [14:50:18:840]: Creating MSIHANDLE (632) of type 790531 for thread 6608
1: ======================================================
MSI (s) (E0!D0) [14:50:18:841]: Closing MSIHANDLE (632) of type 790531 for thread 6608
MSI (s) (E0!D0) [14:50:18:841]: Creating MSIHANDLE (633) of type 790531 for thread 6608
1:
Error! Processing the XML file exited with an error (1);
File in process: C:\Program Files (x86)\Dell\CommandIntegrationSuite\setup\Install_302_CustomRebootPkg.xml
MSI (s) (E0!D0) [14:50:18:843]: Closing MSIHANDLE (633) of type 790531 for thread 6608
MSI (s) (E0!D0) [14:50:18:843]: Creating MSIHANDLE (634) of type 790531 for thread 6608
1: ===[ RETURN CODE = 1001 ]===

---snip ---

Property(C): SETUPEXEDIR = C:\ProgramData\Dell\drivers\4fce7b0f-08f6-4c54-a146-3435d09a9395
Property(C): PackagecodeChanging = 1
Property(C): ProductState = -1
Property(C): PackageCode = {EB6D123F-0CB7-434F-80BE-64396551FA69}
Property(C): ISSHOWMSILOG = 1
=== Logging stopped: 11/05/2023 14:50:26 ===
MSI (c) (9C:44) [14:50:26:617]: Note: 1: 1708
MSI (c) (9C:44) [14:50:26:617]: Product: Dell Command | Integration Suite for System Center -- Installation operation failed.

MSI (c) (9C:44) [14:50:26:618]: Windows Installer installed the product. Product Name: Dell Command | Integration Suite for System Center. Product Version: 6.4.1.13. Product Language: 1033. Manufacturer: Dell Inc.. Installation success or error status: 1603.

MSI (c) (9C:44) [14:50:26:620]: Grabbed execution mutex.
MSI (c) (9C:44) [14:50:26:620]: Cleaning up uninstalled install packages, if any exist
MSI (c) (9C:44) [14:50:26:622]: MainEngineThread is returning 1603
=== Verbose logging stopped: 11/05/2023 14:50:26 ===


[Thu May 11 14:50:30 2023]
--- End of Vendor Software Log ---

[Thu May 11 14:50:30 2023] Vendor Software Return Code: 1603
[Thu May 11 14:50:30 2023] logo.png
[Thu May 11 14:50:30 2023] Name of Exit Code: ERROR
[Thu May 11 14:50:30 2023] Exit Code set to: 1 (0x1)
[Thu May 11 14:50:30 2023] Result: FAILURE
[Thu May 11 14:50:31 2023] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Dell-Command-Integration-Suite-for-System-Center_63F0W_WIN_6.4.1_A00.txt

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