Unsolved
1 Rookie
•
2 Posts
0
393
September 23rd, 2024 15:38
Dell Command | Warranty - Int32 - System.OverflowException
My organization uses Dell Command | Warranty and we have been having issues retrieving Warranty info since 9/13/24 due to the following error:
"XXX is not a valid value for Int32.
Inner Error: (System.OverflowException)
Value was either too large or too small for an Int32.
XXX is not a valid value for Int32.: DC-DWRE05 Value was either too large or too small for an Int32.: DC-DWRE06".
The only common denominator for the devices we have identified that are returning the error is that they appear to be newer (from 9/13 or later) and are running Windows 11.
No Events found!
KevinITE
1 Rookie
•
1 Message
0
September 26th, 2024 19:49
I am facing close to the same issue :(
Value was either too large or too small for an Int32.: DC-DWRE06
(edited)
samac13
1 Rookie
•
1 Message
0
October 17th, 2024 14:54
I too have the same issue:
DC-DWRE04: Error retrieving warranty data
Error (System.AggregateException) at DC-DWRE04:
One or more errors occurred.
Inner Error: (System.Exception)
2150946777 is not a valid value for Int32.
Inner Error: (System.OverflowException)
Value was either too large or too small for an Int32.
2150946777 is not a valid value for Int32.: DC-DWRE05
Value was either too large or too small for an Int32.: DC-DWRE06
MarkTheSCCMguy
1 Rookie
•
3 Posts
0
October 17th, 2024 15:02
Is anyone at Dell working on this? Has anyone found a fix? I just have this problem with new systems received in the last month or so. Older systems work fine.
HadiUBC
1 Rookie
•
4 Posts
0
October 25th, 2024 04:59
Hi,
I have similar issue. Any fix for Dell warranty check tool?
WARRCLI-M01: *** DellWarranty-CLI Starting ***
DC-GSTF02: Number of service tags found in c:\Temp\DellWU-7.csv 223
DC-DWRE04: Error retrieving warranty data
Error (System.AggregateException) at DC-DWRE04:
One or more errors occurred.
Inner Error: (System.Exception)
2150405610 is not a valid value for Int32.
Inner Error: (System.OverflowException)
Value was either too large or too small for an Int32.
2150405610 is not a valid value for Int32.: DC-DWRE05
Value was either too large or too small for an Int32.: DC-DWRE06
MarkTheSCCMguy
1 Rookie
•
3 Posts
1
November 7th, 2024 18:05
Looks like we have to wait until January before they fix this.
NHJBIM
1 Rookie
•
1 Message
0
November 25th, 2024 21:24
All - I had the same issue. I was able to resolve this by decreasing the number of service tags I was importing from over 900 to 450 and I was able to get around the error. Try decreasing the number of service tags, and good luck!
RobertBelo
1 Rookie
•
1 Message
0
January 14th, 2025 11:58
Hi everyone, I reduced the number from 1500 to 5 and I encountered an error on the last one. No chance to find the ones causing the problem :). I have to wait to see if Dell fixes it.
TingerKat
1 Rookie
•
1 Message
0
January 16th, 2025 06:53
Since October I have had the same issue and it has still not been resolved:
WARRCLI-M01: *** DellWarranty-CLI Starting ***
DC-GSTF02: Number of service tags found in C:\Temp\Dell-Input.csv 1000
DC-DWRE04: Error retrieving warranty data
Error (System.AggregateException) at DC-DWRE04:
One or more errors occurred.
Inner Error: (System.Exception)
2148816904 is not a valid value for Int32.
Inner Error: (System.OverflowException)
Value was either too large or too small for an Int32.
2148816904 is not a valid value for Int32.: DC-DWRE05
Value was either too large or too small for an Int32.: DC-DWRE06
Only workaround found so far is to drastically reduce the numbers of devices in input file to below 500 or less.
Dell - please fix this.
vinwork
1 Rookie
•
1 Message
0
January 16th, 2025 13:41
Still getting this error with 14 devices.
Date: 20250116062819
WARRCLI-M01: *** DellWarranty-CLI Starting ***
DC-GSTF02: Number of service tags found in C:\tmp\Intune_Export\service_tag.csv 14
DC-DWRE04: Error retrieving warranty data
Error (System.AggregateException) at DC-DWRE04:
One or more errors occurred.
Inner Error: (System.Exception)
2160135169 is not a valid value for Int32.
Inner Error: (System.OverflowException)
Value was either too large or too small for an Int32.
2160135169 is not a valid value for Int32.: DC-DWRE05
Value was either too large or too small for an Int32.: DC-DWRE06
Dave Normal
1 Rookie
•
3 Posts
1
January 24th, 2025 17:45
The update was released today - Integration Suite for System Center for Microsoft System Center 6.6.0
I can confirm it fixed the issue for me. Thanks Dell!
HadiUBC
1 Rookie
•
4 Posts
1
January 24th, 2025 18:54
@Dave Normal Yes, I can confirm it is working for me too. Thank you, DELL!
Joe X.
1 Rookie
•
2 Posts
0
January 27th, 2025 15:12
We applied the update, and it is working for us now as well. To get it to run on our server we had to install .NET Framework 4.8. Glad Dell was finally able to get this resolved.