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March 21st, 2023 19:00

Dell Command System Driver Library Import Wizard failures

I am using the latest version of MECM (2211) and Dell Command Integration Suite for System Center (6.4.0.27). Every time I try to import a newer driver packages, mainly the .exe versions, it fails at step 1 Downloading - Error processing the driver package(s). I noticed this only happens with the self extracting .exe packages and not the .cab packages. I feel like this is a bug in the program.

March 29th, 2023 09:00

I'm having the same issue.  I can download driver packages for older Dells but I can not for the newer Dells that I need.   Everything appears to be updated.  I'm using Dell Update Package Command Integration Suite for System Center T9HK2 System Center 6.4.0, A00 File Version 4.9.2.216.   I can give support Dell Cares Service Tags if that is needed for help with this issue? We have been trying to get files we need for 3 days now.  At first I thought maybe something was down, but older files download.  See this photo - I needed these files for our older machines and they downloaded just fine - it's only the newer driver packages I can't get (The ones I need desperately). 

 

Configuration Manager 2211 with hotfixinstalled.jpg

 

 

 

 

I downloaded all of these this week

downloaded in the last 3 days.jpg

 

I need Optiplex 5000 64 Windows 11 and Windows 10 for some Dell Optiplex 5000 Micros I just ordered and Latitude 5540 for an order I just placed Windows 11 and Windows 10 64 bit.

I would also like to get Latitude 3190 2 n 1 Windows 10 64 and Latitude 3190 Win 1064.  I may have more that I need, I'm working my way down a list .

March 30th, 2023 07:00

This is the only errormessageweget.jpg

This is the Error message I get. I don't get a code or anything to research.  

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March 30th, 2023 11:00

I knew it was a bug! Installed the latest version and everything is working again.

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August 4th, 2023 05:00

We have the latest version installed (6.4.1.13) and are still experiencing this issue with downloads.

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