Unsolved
This post is more than 5 years old
1 Message
0
522
August 17th, 2017 05:00
POWERVAULT LTO5-140 error 6
The tape is into de drive and we can´t extract it. We have powered off and on.We have pressed and hold the eject button for 10 seconds but allway finish in error 6 state.
Do you have support in spanish?
We want know how we have to proceed for repair this product in Spain.
Thank you
No Events found!
DELL-Lizbeth P
7 Technologist
•
1K Posts
0
September 8th, 2017 12:00
Dear Customer,
Thanks for contacting us, so that Dell to manage your support query we need the Service Tag of your computer, which we have requested by e-mail.
The post is still open so that any other customer can also give you an answer.
Regards