Start a Conversation

Unsolved

This post is more than 5 years old

593

September 28th, 2016 02:00

PowerEdge T410 Error 6 on Ultrium HH4 tape drive

Hi,

We have a PowerEdge T410 server that came with an IBM Ultrium HH4 tape drive fitted.  Now the tape drive constantly displays error 6 and the tape cannot be removed.  I have managed to remove the tape that was originally stuck by shutting down the server and restarting but when I tried to run a cleaning tape through the drive the same thing has happened.  

I think the tape drive has a hardware fault and needs to be replaced but need instructions on how to do that.

Any help would be appreciated.

Colin

2 Intern

 • 

207 Posts

September 28th, 2016 02:00

Dear Colin,

Thank you for contacting the dedicated Out of Warranty forum for PowerEdge products. We have sent you a private message on the forum in order to get the Service Tag of your PowerEdge Server.

Kind Regards,

Manjunath

September 28th, 2016 03:00

Hi Manjunath,

I have clicked on Messages after I login to the forum but do not see any messages.  Can you confirm a private message was sent?

Cheers,

Colin

No Events found!

Top