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September 28th, 2016 02:00
PowerEdge T410 Error 6 on Ultrium HH4 tape drive
Hi,
We have a PowerEdge T410 server that came with an IBM Ultrium HH4 tape drive fitted. Now the tape drive constantly displays error 6 and the tape cannot be removed. I have managed to remove the tape that was originally stuck by shutting down the server and restarting but when I tried to run a cleaning tape through the drive the same thing has happened.
I think the tape drive has a hardware fault and needs to be replaced but need instructions on how to do that.
Any help would be appreciated.
Colin
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PEOOWretired
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September 28th, 2016 02:00
Dear Colin,
Thank you for contacting the dedicated Out of Warranty forum for PowerEdge products. We have sent you a private message on the forum in order to get the Service Tag of your PowerEdge Server.
Kind Regards,
Manjunath
colin.walker_la
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September 28th, 2016 03:00
Hi Manjunath,
I have clicked on Messages after I login to the forum but do not see any messages. Can you confirm a private message was sent?
Cheers,
Colin