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682
September 1st, 2016 03:00
PowerEdge 1950-Battery hardware is missing or malfunctioning, or the battery is unplugged
Had the following error
Device:51007-gw-2002.intra service vice Tag:******* Asset Tag:, , Severity:Critical, Message:Alert message ID: 2048, Battery failure. Device failed, Controller 0, Battery 0 [Event Code:2048]
On changing the black Lithium-Ion battery type P9110 capacity 7WH,
The original Device:51007 message is clear.
On bootup the screen displays an error stating the battery hardware is missing or malfunctioning, or the battery is unplugged. I have left the server running overnight however on reboot this message is still there.
Please advise what I can do to eliminate the error
No Events found!
PEOOWretired
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207 Posts
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September 1st, 2016 11:00
Dear Jos,
Thank you for contacting the dedicated Out of Warranty forum for PowerEdge products. We have sent you a private message. Please help us with those details in order to assist you further.
Kind Regards,
Rakesh Kumar
josb52
2 Posts
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September 1st, 2016 11:00
Hi Rakesh,
I replaced the battery with an Identical Dell type P9110 – rating 3.7v ---- 7WH, it came from a disused server.
I did not clear the logs.
Is it true a completely discharged battery will need to be charged in the Dell 1950 with power but not switched on for a period of 48 hrs before it can be used
Regards
Jos