Start a Conversation

Unsolved

This post is more than 5 years old

564

July 27th, 2016 09:00

Dell Poweredge T320 stuck at Initialising iDRAC

Hi there, 

I have a Dell Poweredge T320 which was working up until recently.

Now when booted it first checks the memory, then says Initialising iDRAC and sits there until it says Initialisation failed. Then it reboots and starts the whole process again.

I have tried resetting NVRAM, disconnecting power/cards etc but all yield the same result.

I cannot get into the BIOS or any other setting, and the front LCD panel does not light up.

Any suggestions or is it most likely scrap?

Thanks in advance

2 Intern

 • 

207 Posts

July 27th, 2016 10:00

Dear Customer,

Thank you for contacting the dedicated Out of Warranty forum for PowerEdge products. We have sent you a private message on the forum in order to get the Service Tag of your PowerEdge Server.

Kind Regards,

Manjunath

2 Posts

July 28th, 2016 01:00

Hi Manjunath,

I don't seem to have a private message?

 

Thanks

2 Intern

 • 

207 Posts

July 28th, 2016 07:00

Hi Stuart,

Thanks for replying  with the service tag details.

As requested we have arrange quote to get the motherboard replaced.

Kind Regards,

Manjunath

No Events found!

Top