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KT

356

April 3rd, 2008 04:00

Unable to save media task list

I need some help in the problem that I am getting at one of the customer's site. I have installed DX FSM for Windows on a windows 2003 machine. The target storage is Centera. I have asked it to create 2 virtual media automatically as and whenever required. I want to see a list of files in the media. For this I will need to run a media task and choose the task as File Report. I followed the wizard and when I click finish, it shows "Unable to save media task list", ERROR_ACCESS_DENIED (5).

Can anyone help me understand this and let me know what can be wrong here?

Thanks a lot.

Kamal

Message was edited by: Kamal
Kamal

397 Posts

April 5th, 2008 08:00

The DX service account requires full control of the extended drive. Check permissions on the drive. If I'm not mistaken the logs are stored under the DXLogs folder on the extended drive.
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