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244

March 23rd, 2007 15:00

read-only errors when trying to save a file

Ever sInce we added a folder to a Media Group whenever we attempt to access its files from a mapped drive/share, we've been unable to save any changes to them.

Were using DX 6.1 for Windows 2003 Server SP1 and the affected files have never been extended to our Media server (Centera).

Any support or resolution would be much appreciated

397 Posts

March 25th, 2007 10:00

Can you modify the files locally when logged on to the server as the service account? If so perhaps this is a permissions issue.

Are the files located within a Media Folder?
Is there a Move Rule associated with the Media Folder?
Files that match a Move Rule configured with a Retention Period cannot be modified until after the Retention Period has expired regardless of whether they have been migrated.

If that's no help contact support.
There may be a patch for this (I think the latest is Patch 03).
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