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April 4th, 2007 15:00

Metadata Export Error(3)

During metadata exports I receive an error (3) which is a Error path not found. I have checked the path to make sure it has right to create files. I can create files inside the folders with other servers running DX. For some reason this server is having problems creating the file.

397 Posts

April 5th, 2007 12:00

Log in as the service account on the DX server and try to write a file to the specified path.

397 Posts

April 5th, 2007 14:00

Try enabling additional logging using the DX Admin. Go to Service>Event Settings>Trace
Check the box next to Extended drive meta-data export, then click OK
Right click on the extended drive and click Force Meta-Data Export
Post the results. Perhaps we can shed a little light here.

6 Posts

April 5th, 2007 14:00

I tried logging in with the service admin and I could create a file in the specified folder, but when I tried the export it failed again with the same error(3).

6 Posts

April 6th, 2007 08:00

MSG 04/06 10:12:29 (3716) Filter D: status changed to 6.
MSG 04/06 10:12:29 (3348) Meta-data export for extended drive D: has started.
MSG 04/06 10:12:29 (3348) Extended drive backup of "D:" started.
MSG 04/06 10:19:48 (3348) Extended drive backup of "D:" stopped.
MSG 04/06 10:19:48 (3348) Filter D: status changed to 1.
ERR 04/06 10:19:48 (3348) [Dm_FilterBackup.cpp, 371] Meta-data export for extended drive D:
encountered an unrecoverable error (3).
Here is the event logs from DX .

397 Posts

April 6th, 2007 12:00

Sorry, I thought we'd get more info.
Have you successfully exported using another path?

6 Posts

April 9th, 2007 08:00

I have not had any successful metadata exports of the server.

397 Posts

April 9th, 2007 10:00

So that rules out the path. Sorry Watts, I give up.
You may have to contact support. If you would please post back the resolution.
Thanks
No Events found!

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