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tobinf

1 Message

639

January 18th, 2007 07:00

Meta-Data export error

I am getting an error during the meta-data export
error is as follows:

[DiskXtender File System Manager 6.00.100]

ERR 01/17 23:00:09 (11DC) [Dm_FilterBackup.cpp,375] Meta-data export for extended drive E: encoutered an unrecoverable error (5).


???

fschlupp

397 Posts

January 20th, 2007 12:00

Verify you have write privs to the path configured for MetaData export. As a quick test log in as the service account and open the UNC path in windows explorer. Right click and attempt to create a file.

serge4

10 Posts

February 7th, 2007 06:00

I highly suggest that you update your DX version to 6.1 latest patch. We had a lot of these issues with DX 5.6 and files+path longer than 255 chars. With 6.1p3 we had it with Mac files shared on NTFS volume. Removing Mac files from DX control solved the issue.

Thx, Serge.

Wattsd1

6 Posts

April 6th, 2007 10:00

From what I have seen with the Error logs is that the local administator group needs to be added to the file properties, under the security features. You might have to do that for any file that have an error of (5).

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