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October 28th, 2008 11:00

how to change status of the media (NAS)

Hello guys,


There is one way to change status from a media (NAS media - network path) from offline to online ?

The path for media folder is available. But the status of the media is offline.


Thanks in advance

Paulo

41 Posts

October 28th, 2008 22:00

Firstly of all, you will need to find out what cause the NAS media to be offline.
Is there an error code like 16617?

Stressing the Dx server by using up all of the possible bandwidth for server connections via UNC path (local server via nas media name) will cause connectivity problems and the NAS share to eventually lose connectivity.

It may be also due to the DX service account does not have read/write access to the share causing the NAS media offline

I suggest you log a support call to investigate on this issue
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