Error: 16042

The error translates to "A drive hardware error was encountered" which in return seems to indicate you should run some check on disk and replace it if faulty.

We ran checkdisk on it, and it came back clean. Any other utilities we could try it with, or other possible solutions?

It may be worth attempting to read the data using another drive if you have one.

There is an EMC kb article (esg75752) on this error. It does not look promising:

"Customer sees an error-popup containing amongst other things the following :
'Drive device error encountered (16042)'
It is not drive specific, since other disks are able to read successfully in the same drive.
The same disk also appears to give the same problem on different drives."

"The disk was received for testing, and would not inventory in the EMC lab. The disk appears 'healthy' on a block level, even though it is impossible to determine the integrity of the data written to it. It is presumed that the disk and/or the written data is damaged. Customer was advised to revert to backup and/or to consult with Data Recovery specialists."

Alright, we've isolated the problem and have found that the problem is with the drive itself, not the media.

Thanks you all your help!