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May 21st, 2012 03:00

DX for NAS 3.2 Gui Hang when opening

Hi,

I think I'm suffering from this particular issue:

Slow DiskXtender for NAS GUI start up
 
ID: esg91281
Use Count: 8
Date Created: 10/25/2007
Date Modified: 11/27/2009
Product(s): DiskXtender for NAS
Category(ies): Debugging / Troubleshooting, Performance
Status: Approved
Related Bugs:
SOLUTION

Products

DXNAS 2.1

DXNAS 3.0

Windows 2000

Windows 2003

Symptoms

DiskXtender for NAS GUI is slow to open.

Cause

The more Alerts the DXNAS system has logged, the longer it will take for the DXNAS GUI to load. It is recommended that DXNAS administrators view and clean up the alerts after every job has finished running. This will allow the DXNAS GUI to load faster.

Resolution

Using Database Management under the Tools menu, delete alerts as necessary to improve DXNAS GUI performance.

I was running an Orphan File Scan and it started generating thousands of events.  I decided to let the scan finish before clearing out the events but now the GUI never opens.  I can get in via the CLI and have verified no jobs are running.  I can't perform the solution detailed above as you need to be in the GUI to do this.

Is there any way I can clear the event history without getting into the gui?

Thanks

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