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October 6th, 2008 13:00

DiskXtender and SAV

I currently have a win2k3 box with Corporate edition SAV. DiskXtender 6.2 causes the system to be unstable, RDP connections occasionally do not logout, all files are skipped during a background scan. If the server is rebooted the background scan runs OK the first time, after that all files are skipped. If system is unstable, disabling DXSPY device causes stability.

I tried this on 3 different servers, same results. I installed on one server Win2k3 DX6.2, no SAV all runs great. Please help as SAV is our corporate policy and must be on server.

October 7th, 2008 08:00

This probably doesn't help you much but I run DX 6.20.060 on three servers with SAV 11.0.2010.25. I don't have any stability issues.
The only conflict I have is that even with the DX execuatable in the AV ignore list I still have to disable real time scanning in SAV while I'm doing a DX background scan. If I leave the real time scanning enabled the background scan takes about 5x longer to complete.

41 Posts

October 7th, 2008 21:00

Firstly, i suggest that you go through DX Technical Product Overview and Admin Gui for information about Anti-virus software interoperability.

Do you get any errors (like error code 32) when the files are skipped during background scan?

How many filter drivers are running on the Extended Drive?
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