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May 8th, 2008 20:00

Cant Create Media Services

New install in a Clustered Active / Passive
I have extended a drive and I'm trying to Create Media Services.
I enter my access00,access01?C:\PEA\APP.pea
It appears to be contacting the Centera but then fails with error 16690 Comm Err and cant create media service.

I've used Centera Verify to test and verify I can access the Centera and Verify my PEA functions. I can access the Centera with Centera Viewer and all looks in order.

Any ideas???


Thanks
Dave

397 Posts

May 17th, 2008 16:00

I'd start w/ creating a log file to trap the communication between DX and Centera. There's some info here: https://solutions.emc.com/nsepn/webapps/stqv768481dmts46655278/emcsolutionview.asp?id=esg77998\
It might be best to start the case w/ support and they can walk you through the process.
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